Body of Knowledge

  • Thought Food

    How to Know If Someone Is Ready to Be a Manager

    - by

    It cannot be understated nor argued against that when you’re hiring a new manager, the stakes are real high – meaning – you need someone who can effectively lead people, manage a budget, liaise with upper management and the whole lot, at simultaneously. Important to know thus, is what to do in the case that a potential hire doesn’t yet have a track record in doing all of the above. So, to gain some perspective on how to handle this kind of challenge, the author of this article reached out to some management experts for their point of view on…

  • Body of Knowledge

    Blockchain for Business, Or: Things to know before you try

    - by Michele Braun

    Before I built a wall I’d ask to know What I was walling in or walling out, And to whom I was like to give offence…. Good fences make good neighbors — Robert Frost, 1914 In this article, I explore possible uses of blockchain technology in non-financial businesses. Possible uses because the technology and supporting infrastructure are still young and still being developed. And, because the benefits associated with possible uses also bring risks, I’ll spend some ink exploring potential perils. For many, our introduction to the term blockchain was associated with bitcoin, a digital creation claiming to be a…

  • Body of Knowledge

    The Language of Lean

    - by Philip Holt

    One of the frequent criticisms that Lean Practitioners face in teaching Lean Thinking and its Leadership is that the language used can be confusing or exclusive. Whilst terms such as Kaizen and Kanban might have become well established across industry and geography, terms such as Kamishibai, Kaikaku and Yamazumi (please see the end of the article for a glossary of Lean terms) are less well known and can be received negatively by the very people for whom acceptance is critical if the Lean transformation is to be a success. A common response to this is to remove the Lean language,…

  • eNewsletters

    Operational Excellence by Design eNewsletter – June 2019

    June 2019 Monthly Musing   If you believe that “time is the enemy of the 21st Century company”, then meetings are the guerilla fighters sent as saboteurs.  Most meetings are an exercise in mental masturbation – where egos are stroked and discussions had, but there is no real debate or the making of an actual decision.  They lack a critical component, a desired outcome (purpose) that is specified in a formal agenda shared well in advance of the meeting so that people can come prepared.  Don’t be that way.     “Meetings are a symptom of bad organization. The fewer meetings…

  • Body of Knowledge

    Talent Acquisition ; The Key to Success or Failure

    Sadly this article is not about the Transformers. Sorry. It is about something not as exciting but maybe just as important. We are seeing more and more organisations looking to “transform” their Talent Acquisition/Resourcing functions, either as part of a wider HR/People programme or maybe simply wanting to try a new piece of tech. Having been through a few (and still going strong on the current one) I thought I would share a few bits of insight that might assist others, starting with today…why can a transformation often go wrong? Now there are many reasons why things can go slightly…

  • Thought Food

    Creating a Culture of Continuous Improvement

    - by

    HBR means that a number of health systems have scored impressive gains in improving outcomes and patient satisfaction and lower costs by applying the Toyota Production System (TPS) to redesign “lean” clinical and administrative processes, eliminating waste and boosting quality. But in all too many cases, when the leader who championed TPS left his or her organization, these efforts began slipping… Read more

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