Body of Knowledge

  • Body of Knowledge
    lean6

    Lean Six Sigma – Reality or a Myth?

    - by Joseph Paris

    “The great enemy of the truth is very often not the lie, deliberate, contrived, and dishonest, but the myth, persistent, persuasive, and unrealistic.” —John F. Kennedy It seems at every conference, symposium, or other gathering of thought leaders for higher learning where the topic is Lean Six Sigma, many of the attendees—and almost all of the speakers—glorify the supposedly unmatched performance of Japanese companies and their management techniques as enshrined in the most revered of holy scrolls, the TPS. And when followers of this scripture speak, they declare the virtues of all things Japanese and cast aside, as heretics, the…

  • Body of Knowledge
    sustainability

    Sustainability contest: System vs. Human

    - by Neil Trivedi

    According to the BTOES Nov 2017 Operational Excellence survey, sustainability is the biggest focus area for Operational excellence in the coming year, how should this be achieved? Through a system based approach or through a human-centered focus? What do we mean by a human-centered focus for sustainability? There are several elements to a human based approach. The first is to implement the basics of team employee involvement, which involves the creation of team.  It is surprising how many employees do not belong to a team in today’s working world. Outside of manufacturing there is no tangible product to help define…

  • Body of Knowledge
    words matter movement

    The Words Matter Movement

    - by Joy Baldridge

    The Words Matter Movement involves being a practitioner of careful, thoughtful and deliberate positive communication. It is so easy to speak without thinking. To not genuinely listen and connect with people. When words are used in the wrong way it can be devastating. Words are container of power. So, how are you using yours? Words motivate or deflate thoughts hopes, dreams and actions. Words have the power to excite, inspire, elate, sadden, frighten, anger or give hope. Language is behavior. What you say matters. It shapes your environment, your work and your life. I am particularly aware of the power…

  • Body of Knowledge
    recession

    The Recession is Dead – Long Live the Recession

    - by Joseph Paris

    The competitive advantage for businesses in the 20th Century was centered around the efforts related to process excellence – making the processes throughout a business as efficient and as effective as possible. And this was accomplished using a variety of disciplines including (but not limited to) Lean, Six Sigma, Theory of Constraints, and so on. This is not to say that a mastering of these methodologies and their tools are obsolete or otherwise diminished in their importance. They are a necessary foundation on which to build and go beyond. But, time is the enemy of the 21st Century company. Therefore,…

  • Body of Knowledge
    BTOES Key Challenges Business Transformation

    BUSINESS TRANSFORMATION & OPERATIONAL EXCELLENCE KEY CHALLENGES

    Operational Excellence Key Challenges Speed and the ability to adapt to changing market conditions are a significant challenge for business. The threat of new competition (the #1 driver), rising customer expectations, expanding markets, and digitalization are the key drivers of change. These are driving force behind the every increasing need for Operational Excellence, especially for end-to-end Business Transformation, and rapid, agile, flexible solution offerings and execution. New technologies and innovation acceleration are disrupting all traditional industries and markets. Start-ups no longer have major barriers to entry, computing powering is accelerating, and business models are being disrupted in just a few…

  • Body of Knowledge
    Is Santa a Lean Leader?

    Is Santa a Lean Leader?

    - by Philip Holt

    As we approach the Holiday period and Christmas, it got me thinking about Father Christmas, or Santa, and whether he is, in fact, a good example of a Lean Leader. The more that I investigated, the more that I found supporting evidence: Safety First Safety is the top of mind for any Lean Leader and it appears that St. Nicholas is no exception, as he has consistently improved his approach to the gift delivery approach, utilising the latest in ‘Elf and Safety’ practice.   Leader Standard Work Wherever you look, Father Christmas has created a standardised approach to his leadership, ensuring that…

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