Good Leadership Is About Asking Good Questions
Body of Knowledge Thought Food

Good Leadership Is About Asking Good Questions

Leaders today need to revisit an overlooked skill: asking questions. In my 40 years as an executive and advisor in Silicon Valley, I’ve often seen leaders assume that people look to them for answers — bold assertions that build people’s confidence in their competence. But in reality, that kind of approach erodes trust, especially at…

Human Communication in the Digital Workspace
Body of Knowledge

Human Communication in the Digital Workspace

The effects of the global pandemic have been transformative on a scale and in a way not seen in most people’s lifetimes.  Perhaps the most dramatic transformation is how quickly society, as a whole, has moved from engaging in close proximity to one another to being more distant; heavily relying on telephony and digitalization in…

Virtual Meetings Don’t Have to Be a Bore
Thought Food Body of Knowledge

Virtual Meetings Don’t Have to Be a Bore

As working from home become part of a new normal and social distancing is something the world has to learn to practice, virtual meetings are replacing physical meetings in every business of every kind. It could be said that virtual meetings can be painfully boring but, at as Andy Molinsky, writing the Harvard Business Review…