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Redefining Operational Excellence: New Strategies for Maximizing Performance and Profits Across the Organization

Redefining Operational Excellence: New Strategies for Maximizing Performance and Profits Across the Organization

The old definition of operational excellence is a relic. Our world is too complex, too interconnected, and too fast-moving for organizations to achieve dramatic results simply by eliminating waste and increasing standardization. After all, no company ever cut their way to sustainable growth. More info →
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A Revolution in Manufacturing: The SMED System: Single-minute Exchange of Die System

A Revolution in Manufacturing: The SMED System: Single-minute Exchange of Die System

Written by the industrial engineer who developed SMED (single-minute exchange of die) for Toyota, A Revolution in Manufacturing provides a full overview of this powerful just in time production tool. It offers the most complete and detailed instructions available anywhere for transforming a manufacturing environment in ways that will speed up production and make small lot inventories feasible. The author delves into both the theory and practice of the SMED system, explaining fundamentals as well as techniques for applying SMED. The critically acclaimed text is supported with hundreds of illustrations and photographs, as well as twelve chapter-length case studies. More info →
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More for Less: The Power of Process Management

More for Less: The Power of Process Management

There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else. —Sam Walton What do your customers really want? "More for less," of course! They want more value, more service, more consistent delivery, more accuracy, and ever more responsiveness.They want less hassle, less bureaucracy, less sales pressure -- and, they want to pay "less" for this "more." Unless you can provide your customers with "more for less," you can be assured they will find someone else who can, and sooner rather than later. There’s no magic to providing more for less, but it requires a management mindset that’s different from the norm--and that’s precisely what this book is about. The findings in the 2004-2005 Mindset Study, based on exclusive interviews with frontline executives, went into the making of this book. With clarity and insight, Spanyi has penned the definitive guide for business leaders who are determined to deliver more for less to their customers and shareholders. More info →
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Web Analytics 2.0: The Art of Online Accountability and Science of Customer Centricity

Web Analytics 2.0: The Art of Online Accountability and Science of Customer Centricity

Author:
Genre: Marketing
Adeptly address today’s business challenges with this powerful new book from web analytics thought leader Avinash Kaushik. Web Analytics 2.0 presents a new framework that will permanently change how you think about analytics. It provides specific recommendations for creating an actionable strategy, applying analytical techniques correctly, solving challenges such as measuring social media and multichannel campaigns, achieving optimal success by leveraging experimentation, and employing tactics for truly listening to your customers. The book will help your organization become more data driven while you become a super analysis ninja! Note: CD-ROM/DVD and other supplementary materials are not included as part of eBook file. More info →
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Fearless Leadership: High-Performance Lessons from the Flight Deck

Fearless Leadership: High-Performance Lessons from the Flight Deck

#1 Amazon Bestseller in Leadership Wall Street Journal BestsellerAn F-14 fighter pilot's top lessons for leading fearlessly--and bringing a team to peak performanceAs an aviation pioneer, Carey D. Lohrenz learned what fearless leadership means in some of the most demanding and extreme environments imaginable: the cockpit of an F-14 and the flight deck of an aircraft carrier. Here, her teams had to perform at their peak--or lives were on the line. Faltering leadership was simply unacceptable. Through these experiences, Lohrenz identified a fundamental truth: high-performing teams require fearless leaders.Since leaving the Navy, she's translated that lesson into a new field, helping top business leaders, from Fortune 500 executives to middle managers, supercharge performance in today's competitive business environments. In Fearless Leadership, Lohrenz walks you through the three fundamentals of real fearlessness--courage, tenacity, and integrity--and then reveals fearless leadership in action, offering advice on how to set a bold vision, bring the team together (as wingmen, not Top Gun mavericks), execute effectively, and stay resilient through hard times.Whether you're stepping into your first leadership role or looking to get out of a longstanding rut, Fearless Leadership will act like your afterburner--rocketing you to ever-higher levels of performance. More info →
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Corps Business: The 30 Management Principles of the U.S. Marines

Corps Business: The 30 Management Principles of the U.S. Marines

Fast. Motivated. Hard-hitting.That's what every business wants to be. And that's why the U.S. Marines excel in every mission American throws at them, no matter how tough the odds. In Corps Business, journalist David H. Freeman identifies the Marine's simple but devastatingly effective principles for managing people and resources -- and ultimately winning. Freedman discusses such techniques as "the rule of three," "managing by end state," and the "70% solution," to show how they can be applied to business solutions. More info →
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Lean Six Sigma

Lean Six Sigma

A leader’s ability to manage in a complex environment is crucial to their organization’s success. Quality, productivity, and cost. Is there any organization in the world that would not want to optimize each of these three areas? Lean Six Sigma: Process Improvement Tools and Techniques presents both the principles of lean and Six Sigma and the tools and techniques that enable optimal performance. The text's many real life examples show how interrelated tools and techniques can be used to solve problems and are drawen from a wide variety of venues, including service industries like healthcare and distribution, manufacturing companies, and government. More info →
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Designing and Managing the Supply Chain

Designing and Managing the Supply Chain

Author:
Genre: Supply Chain
"While this text's original structure and philosophy have been kept intact, in this edition the authors place an increasing importance on finding or developing effective frameworks that illustrate today's important supply chain issues. At the same time, motivated by new industry developments, they have added new material on a variety of topics, while increasing the coverage of others. Additionally, the authors continue to provide state-of-the-art models, concepts, and solution methods that are important for the design, control, operation, and management of supply chain systems."--BOOK JACKET. More info →
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Root Cause Analysis: The Core of Problem Solving and Corrective Action

Root Cause Analysis: The Core of Problem Solving and Corrective Action

We live in a complex world. People and organizations often don’t believe they have the time to perform the in-depth analyses required to solve problems. Instead, they take remedial actions to make the problem less visible and implement a patchwork of ad hoc solutions they hope will prevent recurrence. Then when the problem returns, they get frustrated—and the cycle repeats.This book provides detailed steps for how to solve problems, focusing more heavily on the analytical process involved in finding the actual causes of problems. It does so using a large number of figures, diagrams, and tools useful for helping make our thinking visible. The primary focus is on solving repetitive problems, rather than performing investigations for major incidents/accidents. Most of the terminology used is everyday language and can therefore also be used for applications in their personal lives. Many of the examples will involve situations with which the reader will likely be familiar.The focus of the book not on statistics but instead on the logic of finding causes. It has sometimes been described in training workshops as “Six Sigma lite”…problem solving without all the heavy statistics. More info →
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The Goal: A Process of Ongoing Improvement

The Goal: A Process of Ongoing Improvement

Written in a fast-paced thriller style, The Goal, a gripping novel, is transforming management thinking throughout the world. It is a book to recommend to your friends in industry - even to your bosses - but not to your competitors. Alex Rogo is a harried plant manager working ever more desperately to try improve performance. His factory is rapidly heading for disaster. So is his marriage. He has ninety days to save his plant - or it will be closed by corporate HQ, with hundreds of job losses. It takes a chance meeting with a professor from student days - Jonah - to help him break out of conventional ways of thinking to see what needs to be done. The story of Alex's fight to save his plant is more than compulsive reading. It contains a serious message for all managers in industry and explains the ideas, which underline the Theory of Constraints (TOC), developed by Eli Goldratt. More info →
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Buy from Amazon

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