State of Readiness; Aaron Roe – Global Process Owner at Roche
Body of Knowledge Podcasts

State of Readiness; Aaron Roe – Global Process Owner at Roche

I invite Aaron Roe, presently the Process Owner of Customer Experience at Roche Diabetes Care, as my guest on this episode of “State of Readiness“. This is a really great conversation full of enthusiasm and passion. Aaron Roe has spent the last 15 years at Roche, holding positions and roles including; Commercial Excellence Director, Business…

Ready, Fire, Aim!
Body of Knowledge

Ready, Fire, Aim!

There is a saying, rather a curse; “May you live in interesting times”.  It is a curse because interesting times are times that are full of Volatility, Uncertainty, Complexity, and Ambiguity; interesting times are VUCA times; disruptive, chaotic, and transformative. Whereas life in uninteresting times is predicable, rote, even boring. We are living in interesting…

Know what?  So what…
Body of Knowledge

Know what? So what…

There was a recent post in the Operational Excellence Group that I own on LinkedIn.  The post was about the National Aeronautics and Space Administration’s (NASA) Lean Six Sigma program and the benefits that were realized.  The person who created the post was rather excited that the program had saved NASA $1.3 million. Reading this…

One Shift at a Time
Body of Knowledge

One Shift at a Time

Let’s first make an assumption; that the personnel on the production floor were properly informed in absolute terms what the goals of the plant and the company might be and properly empowered to assess situations as they presented themselves.  This is not a given, for all too often the people and their abilities to think…