A continual improvement process, also often called a continuous improvement process (abbreviated as CIP or CI), is an ongoing effort to improve products, services, or processes. These efforts can seek “incremental” improvement over time or “breakthrough” improvement all at once. Delivery (customer valued) processes are constantly evaluated and improved in the light of their efficiency, effectiveness and flexibility.
This article is provided courtesy of theleanmag, a content partner of the Operational Excellence Society. What I like most about “Lean” or Kaizen is that when you apply it in the correct way and in the way it usually was designed to be implemented, you can make people’s work easier and less stressful. To me that…
Lean is probably one of the most misunderstood leadership concepts in business, and many people would even question why I would refer to it as a leadership concept. Surely it’s a manufacturing methodology, hence why it’s often referred to as Lean Manufacturing and is the descendent of the Toyota Production System (TPS)? Somehow, and despite…
This article is provided courtesy of theleanmag, a content partner of the Operational Excellence Society. theleanmag’s strategic goal is to grow and nurture the lean community knowledge sharing. we’re stronger together and knowing more prepares us for the daily struggle “Reflection is the beginning, not the end, of learning.” Do you ever find yourself in the ongoing…
This article courtesy of theleanmag, a content partner of the Operational Excellence Society. Ah, so before you get started your first question is “when will we be done?” Seriously, that’s how you think? If it is then my advice is don’t even start. You obviously don’t understand what the term “lean” means so all you…
Summary; Most companies preparing to launch an Operational Excellence Program do not take a moment to contemplate what their program is hoping to achieve, or even if what they are hoping to achieve is what the company truly needs. These 9 Questions, asked of all the right people, help to get your program properly aligned…
Give a listen… My guest today is Tim Pettry, Program Director for Continuous Improvement at the Cleveland Clinic’s Akron General (CCAG) Hospital where he directs the implementation of a Culture of Improvement for over 5,500 caregivers, utilizing the Cleveland Clinic Improvement Model. One of the biggest “take-aways” of this conversation is the difference in syntax…
