The 9 Questions To Ask About Operational Excellence

The 9 Questions To Ask About Operational Excellence

Summary; Most companies preparing to launch an Operational Excellence Program do not take a moment to contemplate what their program is hoping to achieve, or even if what they are hoping to achieve is what the company truly needs. These 9 Questions, asked of all the right people, help to get your program properly aligned…

State of Readiness | Tim Pettry; CI Program Director, Cleveland Clinic

State of Readiness | Tim Pettry; CI Program Director, Cleveland Clinic

Give a listen… My guest today is Tim Pettry, Program Director for Continuous Improvement at the Cleveland Clinic’s Akron General (CCAG) Hospital where he directs the implementation of a Culture of Improvement for over 5,500 caregivers, utilizing the Cleveland Clinic Improvement Model. One of the biggest “take-aways” of this conversation is the difference in syntax…

State of Readiness | Kevin Robinson, Toyota Alumni

State of Readiness | Kevin Robinson, Toyota Alumni

About the Podcast My guest today is Kevin Robinson, Managing Director of OPEX Performance Solutions Ltd and Toyota Alumni; having spent over 28 years at Toyota UK at the Deeside Engine Plant; starting as an Engineer in 1991 and working his way up the ranks until retiring as the General Manager of Manufacturing Operations. Rather…

State of Readiness: Steven Leuschel; Director of Operational Excellence, Guardian Elder Care

State of Readiness: Steven Leuschel; Director of Operational Excellence, Guardian Elder Care

About the Podcast My guest today is Steven Leuschel, Director of Operational Excellence at Guardian Elder Care, with a network of elderly care facilities located across Western Pennsylvania, West Virginia, and Eastern Ohio. He has published several books including;• “Lean Culture Change: Using a Daily Management System”• “The Executive Guide to Lean Culture Change”, a…