State Of Readiness | Innocent Hadebe; Director of Business Excellence for Chick-fil-A Corporate

State Of Readiness | Innocent Hadebe; Director of Business Excellence for Chick-fil-A Corporate

Hello and welcome to another edition of State of Readiness. I am your host Joseph Paris. My guest today is Innocent Hadebe, Director of Business Excellence for Chick-fil-A Corporate.  I met Innocent like a meet a great many people and that would be through LinkedIn.  Of course my initial attraction to Innocent was that we…

Culture Change: Go Ugly Early – Go Ugly Fast

Culture Change: Go Ugly Early – Go Ugly Fast

I was the Chairman at a three-day conference on Operational Excellence and Business Transformation recently and was really impressed by the number of people in attendance and the caliber of the speakers. Some of the speakers discussed technology, and their vision of the future.  But most of the speakers focused on softer skills; leadership, innovation,…

Bias busters: When good intentions get derailed

Bias busters: When good intentions get derailed

Motivated reasoning can lead people to believe everything’s fine despite evidence to the contrary. Here’s how to counter emotions with facts. Despite their best intentions, executives fall prey to cognitive and organizational biases that get in the way of good decision making. In this series, we highlight some of them and offer a few effective ways…

Every Leader Needs to Navigate These 7 Tensions

Every Leader Needs to Navigate These 7 Tensions

Summary: In decades past, executives were usually taught to practice command-and-control leadership. Today they’re often advised to be more nimble, more adaptive, and less controlling. The truth is that most executives need to be able to move back and forth between those two leadership styles. This article looks at seven tensions that executives need to…