The Operational Excellence Society is…
a “think tank” that creates and aggregates content for individuals who wish to be high-performance members of high-performance teams at high-performance organizations.
We define Operational Excellence as; “a state of readiness that is attained as the efforts throughout the organization reach a state of alignment for achieving its strategies; and where the corporate culture is committed to the continuous and deliberate improvement of company performance AND the circumstances of those who work there – and is precursor to becoming a high-performance organization.“
The Ground Worth Fighting For: Key Terrain in Military and Business Strategy.
This past December (2025) I had the opportunity to attend Thayer Leadership, thanks to one of my clients, Integra-Cast, a member of the Spartan Aerospace Group, and its CEO, John Buckridge. I am very thankful for being given the experience. It was an awesome training course and one I would highly recommend to anybody (or any organization) that wants to build or improve their leadership skills. My main personal objective was to benchmark my leadership style and skills, home-grown over 40 years of running my consultancy XONITEK, against what is arguably the best. I was pleasantly surprised to discover that…
featured articles
The Ground Worth Fighting For: Key Terrain in Military and Business Strategy.
This past December (2025) I had the opportunity to attend Thayer Leadership, thanks to one of my clients, Integra-Cast, a member of the Spartan Aerospace Group, and its CEO, John…
Best Practices For Becoming a High-Performance Organization
I started XONITEK in August of 1985 in Endicott, New York. I still own its latest incarnation, now located in Sheridan, Wyoming. Having owned my own businesses for the last…
Design Thinking for Operational Excellence
I was the Chairman at an Operational Excellence and Business Transformation conference in Amsterdam this past March (2023) which was produced by CParity. The lead-off workshop was on Design Thinking…
Best Practices for Designing and Deploying an Operational Excellence Program
These approaches can also be applied to Continuous Improvement, Lean, or Six Sigma Programs. I started my first business, XONITEK, in August of 1985. I still own its latest incarnation…
The 9 Questions To Ask About Operational Excellence
Summary; Most companies preparing to launch an Operational Excellence Program do not take a moment to contemplate what their program is hoping to achieve, or even if what they are…
The Importance of a Project Review Board
A key to success in any Operational Excellence or Continuous Improvement program will be found in the way opportunities for improvement are harvested and prioritized; and how well the projects…
Expert Contributors
Growing a Business Successfully Requires a Look in the Mirror
Achieving sustainable growth in any business can often be challenging. A recent study of growth, published in the Harvard Business Review, of 10,897 publicly held companies over a 43-year period…
Facts and Values; The Keys to Operational Excellence in Sales and Marketing
The leaders of B2B companies often face a conundrum in sales and marketing. Their products, services, and talented people solve customer problems daily. Their approaches to awareness, conversion, and retention…
Harnessing core values for success
This article is provided courtesy of theleanmag, a content partner of the Operational Excellence Society. Imagine steering a ship in tumultuous seas without a compass—this is like leading a business without…
What does Excellence taste like?
This article is provided courtesy of theleanmag, a content partner of the Operational Excellence Society. In the culinary world, excellence is often measured by the ability to create unique flavor profiles,…
Five core practices for OpEx
It’s all about the people… … the problem is, that seems hard… The joke often goes that managers pick up the Operational Excellence bible and flip through the chapters: hmmm…
Building Structurally Sound Communication
When was the last time you played Jenga? Maybe you set it up with your kids on a rainy Sunday afternoon, or maybe you idly played it with friends at…
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the opex vault
Effective vs. Efficient – When it Comes to Defining Quality
Many people confuse effectiveness with efficiency. Organizations strive to be more efficient and in doing so, forget about how effective their actions really are. It should not come as a…
Effective Leaders Decide About Deciding
Every leader should design and communicate how they want to make decisions. Making it clear what you care about, what you need to know about, and what you’re tasking others…
Productivity Management: An Essential Capability for Maximizing the Value of Operational Excellence
Operational Excellence (OpEx) is a term that embodies many things that CEOs seek to achieve, such as consistent strategy execution, profitable growth and sustainable cost reduction. While there are many…
Technology Monitor: Pipe Dreams
Pipe dreams: in the process of ushering water from its source to its final destination, up to a whopping 30% can be (and often is) lost due to leaks. This…
