Operational Excellence is…

“Operational Excellence is a state of readiness that is attained as the efforts throughout the organization reach a state of alignment for achieving its strategies; and where the corporate culture is committed to the continuous and deliberate improvement of company performance AND the circumstances of those who work there – and is precursor to becoming a high-performance organization.”

Featured Articles

  • The Operational Excellence Manifesto
    “Operational Excellence is a state of readiness that is attained as the efforts throughout the organization reach a state of alignment for achieving its strategies; and where the corporate culture is committed to the continuous and deliberate improvement of company performance AND the circumstances of those who work there – to pursue ‘Operational Excellence by…
  • Operational Excellence – A Personal Case Study
    I write often about Operational Excellence.  How we live in a world of Volatility, Uncertainty, Complexity and Ambiguity (VUCA).  How time is the enemy of the 21st century company and that the organization that knows and trusts its capabilities (and also where they are lacking) is better prepared to synthesize decisions from imperfect data –…
  • Leaving a Positive and Indelible Mark
    As we get older, it’s interesting what we recall from our youth and the impact it had upon us – even if we didn’t know it at the time. For me, I was blessed with having several teachers who supported me and influenced me a great deal; those that left a positive and indelible mark…
  • Scaling and Sustaining Your Education and Training Program
    I have been helping companies design and deploy their Operational Excellence (“OpEx”) and Continuous Improvement (“CI”) programs for a very long time.  Mind you, I was not born with this knowledge.  Rather I gained this knowledge by working with companies and observing the challenges they faced and helping them to overcome those challenges – and…

Recent Posts

Like what you’re reading?

  • Is America Inc getting less dynamic, less global and more monopolistic?
    We test three prevailing hypotheses about American business Concerns about the health of American business are many and varied. Chief executives are chastised for their apparent short-termism. Their companies are berated for fetishising shareholders over everyone and everything else. Elon Musk, boss of Tesla, a maker of electric cars, grumbles about a surfeit of business-school…
  • The World Economy’s Supply Chain Problem Keeps Getting Worse
    A supply chain crunch that was meant to be temporary now looks like it will last well into next year as the surging delta variant upends factory production in Asia and disrupts shipping, posing more shocks to the world economy. Manufacturers reeling from shortages of key components and higher raw material and energy costs are…
  • 2021-Sep; Trust Me, I’m an Engineer
         
  • Hire Leaders for What They Can Do, Not What They Have Done
    Summary; The next time you are filling a leadership role, ask yourself three questions. First, does the candidate have the skills to be a high-performing contributor or the skills to be an effective leader? The performance level of individual contributors is measured largely through their ability, likability, and drive. Leadership, by contrast, demands a broader…

Thought Food

  • Is America Inc getting less dynamic, less global and more monopolistic?
    We test three prevailing hypotheses about American business Concerns about the health of American business are many and varied. Chief executives are chastised for their apparent short-termism. Their companies are berated for fetishising shareholders over everyone and everything else. Elon Musk, boss of Tesla, a maker of electric cars, grumbles about a surfeit of business-school…
  • The World Economy’s Supply Chain Problem Keeps Getting Worse
    A supply chain crunch that was meant to be temporary now looks like it will last well into next year as the surging delta variant upends factory production in Asia and disrupts shipping, posing more shocks to the world economy. Manufacturers reeling from shortages of key components and higher raw material and energy costs are…
  • Hire Leaders for What They Can Do, Not What They Have Done
    Summary; The next time you are filling a leadership role, ask yourself three questions. First, does the candidate have the skills to be a high-performing contributor or the skills to be an effective leader? The performance level of individual contributors is measured largely through their ability, likability, and drive. Leadership, by contrast, demands a broader…
  • The Set-Up-To-Fail Syndrome
    When an employee fails—or even just performs poorly—managers typically do not blame themselves. The employee doesn’t understand the work, a manager might contend. Or the employee isn’t driven to succeed, can’t set priorities, or won’t take direction. Whatever the reason, the problem is assumed to be the employee’s fault—and the employee’s responsibility. But is it?…

eNewsletters

  • Operational Excellence by Design eNewsletter – July/August 2021
    Operational Excellence By DesignSM 2021 July-August ‌ ‌ ‌ ‌ Monthly Musing “To reach a port we must sail. Sometimes we sail with the wind, and sometimes against it. But we must not drift or lie at anchor.” ― Oliver Wendell Holmes, Sr. Connecting With Us Founder’s Corner – Joseph Paris They are dumb I…
  • Operational Excellence by Design eNewsletter – June 2021
    Operational Excellence By DesignSM 2021 June ‌ ‌ ‌ ‌ Monthly Musing Summertime… “And so with the sunshine and the great bursts of leaves growing on the trees, just as things grow in fast movies, I had that familiar conviction that life was beginning over again with the summer.” ― F. Scott Fitzgerald Connecting With…
  • Operational Excellence by Design eNewsletter – May 2021
    Operational Excellence By DesignSM 2021 May ‌ ‌ ‌ ‌ Monthly Musing “The significance of the cherry blossom tree in Japanese culture goes back hundreds of years. In their country, the cherry blossom represents the fragility and the beauty of life. It’s a reminder that life is almost overwhelmingly beautiful but that it is also…