The Operational Excellence Society is a “think tank” that creates and aggregates content for individuals who wish to be high-performance members of high-performance teams at high-performance organizations.
What is Operational Excellence?
We define Operational Excellence as; “a state of readiness that is attained as the efforts throughout the organization reach a state of alignment for achieving its strategies; and where the corporate culture is committed to the continuous and deliberate improvement of company performance AND the circumstances of those who work there – and is precursor to becoming a high-performance organization.“
The Mirror Nobody Wants to Look Into
On Leadership, Self-Delusion, and the Six Dimensions That Separate the Real from the Counterfeit I was brought in to work with a company in Florida at the tail end of COVID. They employed a little over 100 people and were a regional manufacturer, first generation family-owned, struggling with profitability just enough to know that real peril was on the horizon. The owner — I’ll call him Warren — had built a great deal of what the company had become. His fingerprints were on everything. He was proud of that, and not without reason. In fact, Warren’s company was the subject…
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Expert Contributors
Why We Love to Hate HR… and What HR Can Do About It
Five smart moves that will help, by Peter Cappelli Summary. Complaints against Human Resources (HR), which are nothing new, have a cyclical quality. They’re driven largely by the business context. When…
Applying Lean Six Sigma Methods to Litigation Practice
A growing number of law departments and law firms are exploring Lean Six Sigma and similar methodologies to continuously improve the way they deliver legal services. By tailoring these techniques…
Whatever happened to Six Sigma?
GE adopted Six Sigma from Motorola in 1995, and under Jack Welch it became corporate religion. But as GE began a long, slow decline, so did the popularity of Six…
The Dangers of Being an Empathetic Leader
There are good reasons that experts like Daniel Goleman have hailed empathy as a core competency of good leadership. Empathy increases life satisfaction, emotional intelligence and self-esteem. People with high…
Why the Empathetic Leader Is the Best Leader
Simon Sinek had penned a best-selling book on team-building and given a TED Talk when he discovered the secret of leadership as being empathy – that now governs his philosophy. Empathy—the…
How to become a more Empathetic Leader
Empathy is defined as the ability to understand and share the feelings of another person. It is all the more considered an important skill that most of us use in…
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THOUGHT FOOD
the opex vault
The Right Way to Prepare for a High-Stakes Conversation
Summary: Most leaders enter high-stakes conversations armed with rehearsed arguments and rebuttals to anticipated objections—mindsets that unknowingly blind them to breakthrough insights and put their relationships at risk. The “Curiosity…
How To Build a Company Where The Best Ideas Win
What if you knew what your coworkers really thought about you and what they were really like? Ray Dalio makes the business case for using radical transparency and algorithmic decision-making…
How Much Time Does It Take To Complete a Lean Transformation?
This article courtesy of theleanmag, a content partner of the Operational Excellence Society. Ah, so before you get started your first question is “when will we be done?” Seriously, that’s…
Tech Startups Bloom in Gulf as States Try Breaking From Oil
Bloomberg Technology reports how local tech startups are making headway in the six countries of the Gulf Cooperation Council. This due, to The U.A.E.’s declaration of 2015 as the “year of…
