How Firms Can Become More Resilient in the New Normal
Body of Knowledge Thought Food

How Firms Can Become More Resilient in the New Normal

Emerging from the pandemic, tomorrow’s successful businesses will make themselves more resilient to unexpected crises. They will intensify the use of digital technologies in cloud computing, cyber security, cognitive and artificial intelligence tools and the Internet of Things. Empowered with these tools, they will also have greater flexibility in managing costs and the agility to…

Lean management or agile? The right answer may be both
Body of Knowledge Thought Food

Lean management or agile? The right answer may be both

Has there even been a time when customers were more demanding of the companies serving them? Industry 4.0 technologies—many barely imaginable only a decade ago—have already enabled genuine breakthroughs in cost, convenience, and customization, creating extraordinary value for buyers while raising the performance bar for producers ever higher. And then there’s the volatility that never entirely disappears,…