Meet the psychological needs of your people—all your people

Meet the psychological needs of your people—all your people

Too many employers pay too little heed to the needs of the lower earners in their company. Here’s why—and how—they should shift gears. The late Brazilian car-racing champion Ayrton Senna once said, “You cannot overtake 15 cars in sunny weather, but you can when it’s raining.” Well, there’s been no shortage of downpours in recent years….

High-Performing Teams Need Psychological Safety: Here’s How to Create It

High-Performing Teams Need Psychological Safety: Here’s How to Create It

Summary. The highest-performing teams have one thing in common: psychological safety — the belief that you won’t be punished when you make a mistake. Studies show that psychological safety allows for moderate risk-taking, speaking your mind, creativity, and sticking your neck out without fear of having it cut off — just the types of behavior…

Where Companies Go Wrong with Learning and Development

Where Companies Go Wrong with Learning and Development

Summary. Not only is the majority of training in today’s companies ineffective, but the purpose, timing, and content of training is flawed. Want to see eyes glaze over quicker than you can finish this sentence? Mandate that busy employees attend a training session on “business writing skills”, or “conflict resolution”, or some other such course with…

Manufacturing’s Big Rethink: A Shift in Approaches, Attitudes, Investments

Manufacturing’s Big Rethink: A Shift in Approaches, Attitudes, Investments

Amid supply chain woes and inflation, five priorities for companies. Manufacturing companies are going through a fundamental rethink of their supply chain structures and long-term talent development plans as they look toward a post-COVID future. There is also a structural shift in priorities, attitudes and investments related to environmental consciousness. While ongoing inflation pains will…

Want to Achieve Real Improvement? Stop Blaming the People!

Want to Achieve Real Improvement? Stop Blaming the People!

Fixing broken processes is the better choice for increased productivity and a more engaged workforce. “A bad system will beat a good person every time.” Dr. W. Edwards Deming One of my favorite quotes from Dr. Deming is, “A bad system will beat a good person every time.” This is one of the many lessons…

As the World Shifts, So Should Leaders

As the World Shifts, So Should Leaders

Research shows that different eras call for different approaches. Summary: Two decades ago, extensive research led Nohria, the former dean of Harvard Business School, to conclude that the hallmark of great leadership is the ability to adapt to the times. Today, he says, we’re in a period of significant change, thanks to global events, governmental…