How do you stay on course when the direction keeps changing?

How do you stay on course when the direction keeps changing?

What technology companies need to do to create an agile operating model in today’s unpredictable world. Questions to ask Can your operating model stand up in an unpredictable world? Will your operating model propel you into the future? Is your operating model agile enough? The recent rise in global trade-related risks and technology nationalism has…

Quality Assurance in a Digital World

Quality Assurance in a Digital World

Traditionally in the Service Industry, Quality Assurance (QA) focused on ensuring the quality of (manufacturing and delivering) a service or product. Main focus was on preventing mistakes and defects, with techniques like Statistical Process Control (SPC), Total Quality Management (TQM) and Company Quality. The goal was to assure ‘fit for purpose’ (maximizing customer acceptance) and…

Television Driving Digital Transformation

Television Driving Digital Transformation

For me Digital Transformation (DX) is the integration of digital technologies and data to create new or modify existing customer experiences, business processes and culture to meet changing society, markets demands and business requirements. An important aspect of driving this DX is to continually reimagine your own business in the digital age. But how do…

The Future of Business

The Future of Business

Artificial intelligence is transforming virtually every sector, and in the process, raising urgent questions about how to use this technology effectively and responsibly. Wharton faculty leading a cutting-edge new program and alumni trailblazers weigh in on the power, potential, and pitfalls of AI. “AI is one of the most profound things we’re working on as…

Supply chain disruption

Supply chain disruption

Repurposed supply chains of the future must have resilience and responsibility at their heart COVID-19 has disrupted supply chains around the world. But they’ve also been a vital lifeline to support the response, keeping essential medical supplies, food and other key necessities flowing where they’re needed most. There’s no doubt that the pandemic has tested…