Operational Excellence is…

“Operational Excellence is a state of readiness that is attained as the efforts throughout the organization reach a state of alignment for achieving its strategies; and where the corporate culture is committed to the continuous and deliberate improvement of company performance AND the circumstances of those who work there – and is precursor to becoming a high-performance organization.”


Learnings from Africa

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It was the spring of 1995 and my firm (XONITEK) was one of the top implementers of Macola Software’s Enterprise Resource Planning (ERP) system.  We were the very top when it came to implementing in a manufacturing environment.  As such, I was invited to Macola’s summit to share my views on the future direction of the company and its offerings as well as my experiences and thoughts on best practices for implementation and support services. It was there that I met Nick Leonard, Director of Sales for ADM Systems (Pty) Ltd and the Macola partner for South Africa and beyond…
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