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5 Trends From the Gartner Hype Cycle for Supply Chain Strategy, 2020

Supply chain leaders can evaluate the capabilities from this Hype Cycle to make strategic decisions on pilot projects and investments. In this year of uncertainty and disruption, supply chain leaders must strive to balance a focus on foundational capabilities with the pursuit of innovation. Organizations that set the base for their success now will be…

Big Oil has a do-or-die decade ahead because of climate change
It is a do or die decade ahead for big oil companies. With an evermore energy and eco-conscious society things have to change and because oil companies are so large change is often slow and the consequences considerable… Read more

Customer Surveys Are No Substitute for Actually Talking to Customers

Summary. Surveys are a pain to complete and, as a result, most people don’t invest much thought in filling them in, which means the information they give is low-quality and unlikely to provide strategic insight. Talking to customers and asking open-ended questions yields better results and in most cases your managers will not need to conduct…

Why we shouldn’t underestimate the power of diversity

Assistant professor and founding director of the Media Innovation program, Jeff Howe, and early-stage investor in technology companies including Twitter, Flickr and Kickstarter, Joichi “Joi” in a combined effort for TED, contends that the best way to prepare for a future of unknown complexity might be to build on the strength of our differences. This is to…

The Future of the Internet: A Virtual Counter-Revolution
As it stands, it appears that not only have we come full circle with regard to the internet but that we are now, in fact, entering somewhat of a counter-revolution. It originated with the purpose of connecting people and breaking down communication barriers. A large portion of the success of the internet today is a…

China loses its allure
The building of the first Coke bottling plant in China since the Communist revolution, was part of a series of changes that turned the country into one of the biggest and fastest-growing markets in the world. In some ways, China’s market is still the world’s most enticing, with companies like GM and Apple having made fat…