2023 Apr; Trust Me, I’m an Engineer
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Trends in Facilities Management: What’s the Impact?
A recent report by CoreNet Global surveyed 100 firms regarding space utilization offers revealed that utilization rates range from 45-65%. This means that at any moment on average, 55% of the existing office space is vacant. Clearly, there is an opportunity to increase shareholder value. The lack of synergy that exists between corporate governance and financial performance…
A decade after the global financial crisis: What has (and hasn’t) changed?
How secure is the global financial system, a decade after the crisis? Great strides have been made since 2008 to prevent a recurrence of the financial crisis and recession that followed. Yet there is more debt than ever in the global financial system. The world economy has recently returned to robust growth. But some familiar…
FOUR FOUNDATIONS: THE JOHNSON CONTROLS MANUFACTURING SYSTEM
BTOES Insights presents this case study on the Johnson Controls Manufacturing System – just one of the very best Award-Winning Examples of Successful Operational Excellence from the Business Transformation & Operational Excellence Awards, 2017. This well-rounded piece details the four foundations of the system – customer focus, stable production environment, zero tolerance for waste, and organize around pull –…
Managing Expenses in a Six Sigma Way
Many of us have experienced the pinch of money from time to time. We earn a greater income, yet our expenses seem to be proportionally scaling to the same heights, regardless of inflation, cost of living and other exceptions. It’s not just being frugal that can minimize our expenses – money management is just as,…
What if all US health care costs were transparent?
Fact of the day about the US of A: The very same blood test can cost $19 at one clinic and $522 at another clinic just blocks away – and nobody knows the difference until they get a bill weeks later. Journalist Jeanne Pinder says it doesn’t have to be this way. She’s built a…
The Efficient Experience
Eliminate the Unessential, Streamline the Essential, & Invest in the Valued. An efficient experience is a win-win-win. It is a win for the customers when an efficient experience delights them. It is a win for the front-line employees, who are supported by competent processes and systems, and engage in more positive encounters with happy customers….