We have all been there at least once in our lives. It might be that we are faced with a single, big, fat, hairy challenge and we don’t know where to start. Or it might be that we are faced with several challenges at once; each one not particularly overwhelming, but together are; with each…
Employers don’t hire people – or assign them a project or task – in the hopes they will fail. And employees don’t take on a job, project, or task in the hopes they will fail. On the contraire, the expectations all around are that the outcome will be successful. Certainly, sometimes the outcomes are not…
I recently landed at Newark Airport and when I turned my mobile phone on, it caught on fire. Not the kind of fire with flames and sparks shooting out of it. Rather, one of my clients got infected by ransomware whilst I was in the air – and there was panic in the dozens of…
It’s January 2020. I have just made a pitch to the corporate big-wigs for a way to reduce their real-estate costs (premises including rent and utilities), their corporate travel costs, even their carbon footprint using the latest telephony and collaborative applications. I postulate that they will even see an increase in productivity while improving their…
There is a saying, rather a curse; “May you live in interesting times”. It is a curse because interesting times are times that are full of Volatility, Uncertainty, Complexity, and Ambiguity; interesting times are VUCA times; disruptive, chaotic, and transformative. Whereas life in uninteresting times is predicable, rote, even boring. We are living in interesting…
There was a recent post in the Operational Excellence Group that I own on LinkedIn. The post was about the National Aeronautics and Space Administration’s (NASA) Lean Six Sigma program and the benefits that were realized. The person who created the post was rather excited that the program had saved NASA $1.3 million. Reading this…
