Kaizen every day

Kaizen every day

Running to standard Whenever there is a problem, we should always first ask the question: Are we running to standard? Often the issue is that we’ve not followed the standard and we simply aren’t doing what we ought to be doing. It can be hard to admit to ourselves that we’ve merely been human and…

The 5 Essentials of Operational Excellence

The 5 Essentials of Operational Excellence

A Confusing Start to My Own Operational Excellence Pursuit Officially, I began my operational excellence pursuit almost 45 years ago. However, I did not know it at the time. Between 1985 and 1990, I was at work in my first true operational excellence workplace. My first two employers were traditional manufacturers. This third site was…

Should You Even Bother with New Year’s Resolutions This Year?

Should You Even Bother with New Year’s Resolutions This Year?

Summary.   Setting resolutions often feels like a pointless exercise — something we do at the beginning of each year only to then feel guilty by February. The pandemic has only made the practice feel more helpless. Why even attempt to set resolutions when you have no idea what will transpire in the coming months? The author explains…

Process Mining, Situational Awareness, and Competitive Advantage

Process Mining, Situational Awareness, and Competitive Advantage

“My dear, here we must run as fast as we can, just to stay in place. And if you wish to go anywhere you must run twice as fast as that.” The Red Queen, in “Through the Looking-Glass” by Lewis Carroll Introduction Industry experts assert that data is the new gold. Even more valuable than…