How changing customer behavior should change your growth strategy
-Consumer behavior is changing dramatically all of the time… … If you don’t plan for the future today, you may…
The Outliers Inn; Leftovers, obvious problems, and frustrations
-Topic: Business Owners get the leftovers and – unrelated – how it sucks to get old and looking for a job.…
The Outliers Inn; Join Antlerboy and JP in their first Three-way
-Although fraught with great peril, our intrepid hosts open-up the podcast to call-ins. What can go wrong? Well, everything can…
Reinventing Customer Service
-HBR reckons that any big company, and few departments will be as instantly recognizable as customer service. The call center…
Doing Right vs Doing It Right
-It seems that not a day goes by without our reading about someone getting caught in the processes of a…
The Outliers Inn; Agile development in the public service industry.
-Welcome to Episode 16 of the Outliers Inn podcast: Agile development in the public service industry. Topic: Join Antlerboy and JP as they…
Operational Excellence Society > Customer Relations
Posts tagged with ‘Customer Relations’
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