Body of Knowledge

  • Body of Knowledge

    Modern Business Models Will Drive the Post-Pandemic World

    - by MIT Sloan

    To remain relevant and resilient, companies and leaders must strive to build business models using three key components for growth. In the face of a global health and economic crisis, many traditional companies have suffered tremendous losses, and some have shuttered their doors. Those that heavily rely on physical capital (for example, stores, goods) and human capital (for example, services) were already vulnerable in economic downturns. The pandemic has exacerbated the lack of resilience in these business models, which have struggled to compete against digitally centric companies that can leverage data and machine learning to create valuable insights, intelligence, and…

  • Body of Knowledge

    Five Ways Leaders Can Support Remote Work

    - by MIT Sloan

    The rapid shift to remote work has created new challenges for organizations, but survey data shows organizations around the world are experimenting with creative solutions. The COVID-19 pandemic has forced many employees to work from home, and the magnitude of the shift to remote work is staggering. Before the pandemic, about 15% of U.S. employees were working from home at least some of the time.1 During the first half of April, half of U.S. employees were doing all of their work remotely.2 This rapid shift has surfaced challenges with remote work that may have escaped people’s notice when the practice was…

  • Body of Knowledge
    organizations

    Global Supply Chains in a Post-Pandemic World

    - by HBR.org

    When the Covid-19 pandemic subsides, the world is going to look markedly different. The supply shock that started in China in February and the demand shock that followed as the global economy shut down exposed vulnerabilities in the production strategies and supply chains of firms just about everywhere. Temporary trade restrictions and shortages of pharmaceuticals, critical medical supplies, and other products highlighted their weaknesses. Those developments, combined with the U.S.-China trade war, have triggered a rise in economic nationalism. As a consequence of all this, manufacturers worldwide are going to be under greater political and competitive pressures to increase their…

  • Body of Knowledge
    organizations

    Research: Knowledge Workers Are More Productive from Home

    - by HBR.org

    For many years, we have sought to understand and measure the productivity of knowledge workers, whose inputs and outputs can’t be tracked in the same way as a builder, shelf-stacker, or call center worker. Knowledge workers apply subjective judgment to tasks, they decide what to do when, and they can withhold effort (by not fully engaging their brain) often without anyone noticing. This make attempts to improve their productivity very difficult. In this 2013 HBR article, we presented research showing that knowledge workers spend two-thirds of their time in meetings or doing desk-based work, even though they found these activities mostly…

  • Body of Knowledge

    Does Your Company Have a Long-Term Plan for Remote Work?

    - by HBR.org

    Mark Zuckerberg recently shared his plans for the future of remote work at Facebook. By 2030, he promised, at least half of Facebook’s 50,000 employees would be working from home. “We are going to be the most forward-leaning company on remote work at our scale,” he declared in a follow-up interview. A few days before, Jack Dorsey had announced that Twitter and Square’s employees would be allowed to work “where they feel most creative and productive…even once offices begin to reopen.” After spending the last two decades building amenity-filled campuses that maximize the ”collisionability” of talent and ideas while enticing…

  • eNewsletters
    Monthly Newsletter

    Operational Excellence by Design eNewsletter – August 2020

    - by Operational Excellence Society

    Helping companies to become high-performance organizations       Operational Excellence By Design SM   August 2020 ‌ ‌     Monthly Musing   “It is the working man who is the happy man. It is the idle man who is the miserable man.”  – Benjamin Franklin     Eulogy for a Continuous Improvement Program   When you were born, everyone could see the twinkle in your eyes for the fire and passion you held. As you grew, you became inspired by the reported accomplishments of others; and consumed with great enthusiasm and dedication every bit of knowledge that was at…

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