The Set-Up-To-Fail Syndrome

The Set-Up-To-Fail Syndrome

When an employee fails—or even just performs poorly—managers typically do not blame themselves. The employee doesn’t understand the work, a manager might contend. Or the employee isn’t driven to succeed, can’t set priorities, or won’t take direction. Whatever the reason, the problem is assumed to be the employee’s fault—and the employee’s responsibility. But is it?…

State of Readiness: Steven Leuschel; Director of Operational Excellence, Guardian Elder Care

State of Readiness: Steven Leuschel; Director of Operational Excellence, Guardian Elder Care

About the Podcast My guest today is Steven Leuschel, Director of Operational Excellence at Guardian Elder Care, with a network of elderly care facilities located across Western Pennsylvania, West Virginia, and Eastern Ohio. He has published several books including;• “Lean Culture Change: Using a Daily Management System”• “The Executive Guide to Lean Culture Change”, a…

Inflation Should Be an Important Consideration in Your Supply Chain Strategy

Inflation Should Be an Important Consideration in Your Supply Chain Strategy

As a business leader, you have had to deal with numerous challenges in recent years: the Covid-19 pandemic, criminal cyberattacks, extreme weather events, geopolitical tensions, and more. Now you can add inflation woes to your list of potential challenges. Shifting Central Bank Priorities In the 2010s, inflation in major economies was largely at historically low…

They are dumb

They are dumb

I had a project where I was hired to try to help turn a company around.  The challenges faced existed across the entirety of the company.  In fact, there was no function of the company that was operating at an acceptable level.  This company was very sick. The owner of the company and I made…

State of Readiness: David Mackey; Senior Manager, AbbVie

State of Readiness: David Mackey; Senior Manager, AbbVie

I invite David Mackey is a senior manager at AbbVie presently responsible for the implementation of the SAP “procure to pay” processes at AbbVie. Previously, he was the Director of Operational Excellence at Pharmacyclics (a subsidiary of AbbVie). In addition to AbbVie, he has had senior leadership roles at Genentech and Roche. We start the…