Body of Knowledge

  • Podcasts

    Tyrone Muse – CEO and President; Visions Federal Credit Union

    - by Operational Excellence Society

    I welcome Tyrone “Ty” Muse to this episode of State of Readiness.  Ty is the CEO and President of Visions Federal Credit Union, a not-for-profit financial institution with $4.2 in assets and he will share the journey of his career from working with Jack Welch at GE Asset Management, to PriceWaterhouseCoopers, and Goldman Sachs.  But in particular, Ty will share the challenges he faced when he joined Visions; changing it from what it was, to what it is, towards what it will be. In my interviews, I try to remain unbiased – and I think I do a pretty good…

  • Body of Knowledge

    Batch Plant Performance Improvement in Chemical and Life Science Manufacturing

    - by Veit Hora

    In the process industry, three things can impact your productivity; machine downtime, variations in batch cycle times and losing a batch because it is out of specification. In either case and simply put, when your equipment is down or it’s not reliably producing product, you risk missing production targets – in every case – are losing money.  It’s very easy to delay revenue realization and fall behind the competition with inefficient production. The root causes might be due to environmental factors, a faulty gauge, non-conforming raw materials, human factors, or a myriad of other causes.  If you happen to be…

  • eNewsletters

    Operational Excellence by Design eNewsletter – August 2019

    - by Operational Excellence Society

    August 2019 Monthly Musing We are in the “Dog Days of Summer”, the period between early July and early September.  The origin of the phrase is from the heliacal rising of Sirius, also known as the Dog Star in the constellation Canis Major (Large Dog).  It’s the hottest period of the year (at least in the Northern Hemisphere) and by all accounts, this summer was one of the hottest.  Hope you all had time to relax and recharge – because it’s back to work in just a week!       Founder’s Corner I took a break from writing in…

  • Thought Food

    Emotional Intelligence Materials

    - by Joseph Paris

    I took a break from writing in August so that I could develop and refine a new Masterclass and Workshop for Emotional Intelligence (sometimes referred to as EQ).  Among the reference books that I used was “The Emotional Intelligence Quick Book”.  Written by Travis Bradberry and Jean Greaves, it was one of the first books of its kind on the subject – and one I recommend to gain a base of understanding. In looking for materials on how to engage socially and collaborate, I decided to look further into one of my more favorite tools, Red-Teaming.  In these efforts, I…

  • Thought Food

    The Dangers of Being an Empathetic Leader

    - by

    There are good reasons that experts like Daniel Goleman have hailed empathy as a core competency of good leadership. Empathy increases life satisfaction, emotional intelligence and self-esteem. People with high empathy have larger and more fulfilling social networks, are more social themselves, volunteer more readily, donate more to charity and are more likely to help others in need. But, this article means that there are also many pitfalls to empathy often overlook and under-discussed. They are listed herein for your consideration. Read more

  • Thought Food

    Why the Empathetic Leader Is the Best Leader

    - by

    Simon Sinek had penned a best-selling book on team-building and given a TED Talk when he discovered the secret of leadership as being empathy – that now governs his philosophy. Empathy—the ability to recognize and share other people’s feelings—is the most important instrument in a leader’s toolbox, Sinek believes. Based on a few lessons to be learnt from the biology of all that makes up the psychologicl state of a person, Sinek strongly argue for empathy as key to bridging interpesonal relationships in a keen organizational business sense.

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