


The supply chain trends shaking up 2023
When disruption is constant, an organization’s preparation for key supply chain trends can be a significant competitive advantage. Disruptions to supply chain operations are set to stay in 2023, whether they be existing or new geopolitical conflicts, inflationary pressures and the recessionary environment, climate change weather events, or other issues yet to emerge. They can…

Global Supply Chains Face ‘Hangover’ as Excess Demand Softens
It’s not even the morning of New Year’s Day and already there’s talk in supply-chain circles of the 2023 hangover. “There’s a reliability hangover,” Bill Seward, the new president of supply-chain solutions at United Parcel Service, said in an interview. He was referring to lingering headaches from more than two years of shipping congestion, delivery disruptions and…

How will AI change the world?
In the coming years, artificial intelligence is probably going to change your life— and likely the entire world. But people have a hard time agreeing on exactly how AI will affect our society. Can we build AI systems that help us fix the world? Or are we doomed to a robotic takeover? Explore the limitations…

Customer Surveys Are No Substitute for Actually Talking to Customers
Summary. Surveys are a pain to complete and, as a result, most people don’t invest much thought in filling them in, which means the information they give is low-quality and unlikely to provide strategic insight. Talking to customers and asking open-ended questions yields better results and in most cases your managers will not need to conduct…

How Timeboxing Works and Why It Will Make You More Productive
Summary. In a recent survey of 100 productivity hacks, timeboxing — migrating to-do lists into calendars — was ranked the most useful. Timeboxing can give you a much greater sense of control over your workday. You decide what to do and when to do it, block out all distractions for that timeboxed period, and get it…