To remain relevant and resilient, companies and leaders must strive to build business models using three key components for growth. In the face of a global health and economic crisis, many traditional companies have suffered tremendous losses, and some have shuttered their doors. Those that heavily rely on physical capital (for example, stores, goods) and…
The rapid shift to remote work has created new challenges for organizations, but survey data shows organizations around the world are experimenting with creative solutions. The COVID-19 pandemic has forced many employees to work from home, and the magnitude of the shift to remote work is staggering. Before the pandemic, about 15% of U.S. employees…
ByHBR.org
When the Covid-19 pandemic subsides, the world is going to look markedly different. The supply shock that started in China in February and the demand shock that followed as the global economy shut down exposed vulnerabilities in the production strategies and supply chains of firms just about everywhere. Temporary trade restrictions and shortages of pharmaceuticals,…
ByHBR.org
For many years, we have sought to understand and measure the productivity of knowledge workers, whose inputs and outputs can’t be tracked in the same way as a builder, shelf-stacker, or call center worker. Knowledge workers apply subjective judgment to tasks, they decide what to do when, and they can withhold effort (by not fully…
ByHBR.org
Mark Zuckerberg recently shared his plans for the future of remote work at Facebook. By 2030, he promised, at least half of Facebook’s 50,000 employees would be working from home. “We are going to be the most forward-leaning company on remote work at our scale,” he declared in a follow-up interview. A few days before,…
When you were born, everyone could see the twinkle in your eyes for the fire and passion you held. As you grew, you became inspired by the reported accomplishments of others; and consumed with great enthusiasm and dedication every bit of knowledge that was at your disposal. You had the good fortune of being influenced…
