Human Communication in the Digital Workspace
Body of Knowledge

Human Communication in the Digital Workspace

The effects of the global pandemic have been transformative on a scale and in a way not seen in most people’s lifetimes.  Perhaps the most dramatic transformation is how quickly society, as a whole, has moved from engaging in close proximity to one another to being more distant; heavily relying on telephony and digitalization in…

One Shift at a Time
Body of Knowledge

One Shift at a Time

Let’s first make an assumption; that the personnel on the production floor were properly informed in absolute terms what the goals of the plant and the company might be and properly empowered to assess situations as they presented themselves.  This is not a given, for all too often the people and their abilities to think…

Social Distancing Enablement for your Plant
Body of Knowledge

Social Distancing Enablement for your Plant

With the COVID-19 pandemic, we have entered a very strange time, a transformative time.  Regardless of the immediate effects that are largely transitory (such as the rationing of certain products, the closing of restaurants and shops, and the recommendations and orders from authorities to stay in our homes); there will be real and significant changes…

The Benefits of Glocalization
Body of Knowledge

The Benefits of Glocalization

“Glocalization” is a portmanteau, or blending, of “globalization” and “localization”.  It is the idea of acting with global intent but with local adaptations; the notion of “think globally, but act locally.”  The glocalization of your business will result in a standardization of the various processes and procedures under which your business operates – and they…

People-Centric Digitalization
Body of Knowledge

People-Centric Digitalization

Technology is everywhere; pervasive and inescapable.  Intended to make lives and work easier, less boring, and safer, while simultaneously accelerating the ways we interact with one another and doing business.  But as with the introduction of anything “new”, there is a level of anxiety that is felt by the people the technology will touch.  It’s…