Communication is usually defined as the transmission of information.
Cindy is as self-made a person as anyone I have ever met. After graduating high school and not having any particular skills that were as yet discovered nor the grades or money to get into University, she joined the United States Navy as an enlisted person. Perhaps she knew, and it’s just as likely she…
The art of debate has devolved. No longer is it used as a tool of discovery, understanding, reconciliation, and progress. Today, it is a tool used to beat one another into submission – with the wholesale surrender of the beliefs and values held by one party over the other being the goal. What’s worse, the…
I took a break from writing in August so that I could develop and refine a new Masterclass and Workshop for Emotional Intelligence (sometimes referred to as EQ). Among the reference books that I used was “The Emotional Intelligence Quick Book“. Written by Travis Bradberry and Jean Greaves, it was one of the first books…
Topic: Business Owners get the leftovers and – unrelated – how it sucks to get old and looking for a job. The issue has been settled. The Outliers Inn will no longer take reservations, but rely solely on walk-ins. From this day forth, we will rely on the eccentricity of our audience and their eclectic interests,…
One of the frequent criticisms that Lean Practitioners face in teaching Lean Thinking and its Leadership is that the language used can be confusing or exclusive. Whilst terms such as Kaizen and Kanban might have become well established across industry and geography, terms such as Kamishibai, Kaikaku and Yamazumi (please see the end of the…
ByHBR.org
This article reveals the major changes that will affect every aspect of how a particular firm operates — from the services it offers to the structure of the organization. As told from the perspective of a CEO and her executive team, the author asks them to think through their communication plan, and what was asked…
