The Problem As Covey said: “Begin with the end in mind” Why should this principle be applicable to the subject of sustainability when performing improvement projects under the Operational Excellence banner? What we see in deploying many projects across a variety of organisations is a lot of enthusiasm and energy for change at the start…
So, how is your company’s sales process working? Responses to that question often paint an ugly picture: “We just don’t have the discipline to make a sales process work.” “We put it in place but the people just don’t follow it. They like to do their own thing.” “We have trouble because our sales managers…
Welcome to Episode 22 of The Outliers Inn – Business Diet Fad Topic: Our guest this week is Gem Holmes, no longer a hidden “Gem” but a public speaker and organisational change leader, who shares a love of Primitivo with JP and a change leader in Northgate plc. A natural born leader with a drive to deliver ‘excellence’. …
Ben Nicholson is an experienced Operational Excellence, Continuous Improvement and Process Re-engineering leader within financial services. He has led major projects in a number of the world’s major banks resulting in change and process improvement. In this exclusive interview for the BTN, Ben shares his views regarding changes within operational excellence, the use of continuous…
Welcome to Episode 21 of the Outliers Inn – Operational Improvement – Is it a Waste of Time? Topic: The guest for this episode is Russell Gundry, who tries to argue with Antlerboy and JP that Operational Excellence is all wrong. The trouble is they end up agreeing, mostly. We discuss how operational excellence can be misguided…
McKinsey & Co argue that assessing a company’s vulnerability to risk makes otherwise theoretical discussions of strategy more real. They contend that nonfinancial companies, too, would benefit from a more aggressive look at the risks they face. This article contains the findings of their recently tested ‘qualitative thinking’ in interviews with the CFOs, company secretaries,…
