BEN NICHOLSON – BANKING & FINANCIAL SERVICES OPERATIONAL EXCELLENCE

ByThe Business Transformation Network Posted on - August 22, 2017May 14, 2026

Ben Nicholson is an experienced Operational Excellence, Continuous Improvement and Process Re-engineering leader within financial services. He has led major projects in a number of the world’s major banks resulting in change and process improvement.

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In this exclusive interview for the BTN, Ben shares his views regarding changes within operational excellence, the use of continuous improvement groups and root cause analysis.

Watch the video here.

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