ByHBR.org
Leaders today need to revisit an overlooked skill: asking questions. In my 40 years as an executive and advisor in Silicon Valley, I’ve often seen leaders assume that people look to them for answers — bold assertions that build people’s confidence in their competence. But in reality, that kind of approach erodes trust, especially at…
It’s January 2020. I have just made a pitch to the corporate big-wigs for a way to reduce their real-estate costs (premises including rent and utilities), their corporate travel costs, even their carbon footprint using the latest telephony and collaborative applications. I postulate that they will even see an increase in productivity while improving their…
In this episode of “Supercharged Supply Chain”, Ron and Joseph discuss warehousing; its present state, trends, some of the opportunities and challenges that exist, and what the future might hold. One of the biggest beneficiaries of the COVID pandemic has been the warehouse industry. The increase in the volume of ecommerce has been astounding. Look…
There was a time when manufacturers talked about just-in-time deliveries of their production inputs (raw materials, components, supplies), then just-in-time-production or lean manufacturing. There is something missing in JIT and lean understanding which intimidates some manufacturers and service providers, and therefore causes them to “give up” without even trying. What do you mean, JIT? Several…
I invite Aaron Roe, presently the Process Owner of Customer Experience at Roche Diabetes Care, as my guest on this episode of “State of Readiness“. This is a really great conversation full of enthusiasm and passion. Aaron Roe has spent the last 15 years at Roche, holding positions and roles including; Commercial Excellence Director, Business…
JP and Mule are happy to welcome our guests to the new format at The Outliers Inn. Of course, we will always have an audio-only track of the podcast, but this is the first full video podcast at The Outliers Inn complete with guests. The video version will only show the hosts, JP and Mule,…
