What went wrong at the Royal Bank of Scotland (RBS)? Albert Einstein once said “the definition of insanity is doing something over and over again and expecting a different result”. It seems this might ring true with regards to poor decision making and risk taking that didn’t pay off time and time again at the RBS. It went from being the sixth largest bank in the world at its peak to needing the biggest bail out in Europe. So exactly what went wrong? And how can it be put right?
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