Energy Flows Where the Attention Goes
Body of Knowledge

Energy Flows Where the Attention Goes

What Performance, Relationship, Innovation and Values have in common is that each is an arena for enhancing, focusing, or suppressing peoples’ energy. It follows that the projects with the most available energy are far more likely to succeed.  Good ideas and the force of will are not enough. Consider the following examples. TOO MUCH ATTENTION TO…

Control Supresses Engagement
Body of Knowledge

Control Supresses Engagement

I know a successful global corporation where the Employee Engagement scores consistently range between 20 to 30 percent, and sometimes reach 40.  Whatever new training or policies they institute, Engagement stays stuck.  However, one division has Engagement scores in the 90s.  No one elsewhere understands, even when it is explained to them.  What’s present in the one division that’s…

Take Responsibility for Two Worlds by Charles E. Smith Ph.D.
Body of Knowledge

Take Responsibility for Two Worlds by Charles E. Smith Ph.D.

Six Sigma and other significant development projects too often do not fulfill their promise. In business, the public sector, academic and military sectors, failure and missed expectations plague innovation projects, technology implementations and other programs.  In a recent Innovation Conference in Shanghai, a global corporate executive discussed broadly-based research which showed that 90 percent of companies did…