Harvard Business Review
Thought Food

All the Ways Hiring Algorithms Can Introduce Bias

In today’s age, the question comes to fore: Do hiring algorithms prevent bias, or amplify it? This fundamental question has emerged as a point of tension between the technology’s proponents and its skeptics, but arriving at the answer is more complicated than it appears. HBR means that hiring is rarely a single decision, but rather the culmination of a series of smaller, sequential decisions. Algorithms play different roles throughout this process: Some steer job ads toward certain candidates, while others flag passive candidates for recruitment. Predictive tools parse and score resumes, and help hiring managers assess candidate competencies in new ways, using both traditional and novel data…

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