The Outliers Inn; Business Process Tangles
Welcome to Episode 28 of the Outliers Inn: Business Process Tangles
Join Ben and Joe with their special guest Brian Hunt as they discuss business process tangles and how to un-tangle them.

Welcome to Episode 28 of the Outliers Inn: Business Process Tangles
Join Ben and Joe with their special guest Brian Hunt as they discuss business process tangles and how to un-tangle them.

Companies are making their supply chains more cost-efficient, resilient and sustainable in an increasingly uncertain world. Over the last couple of decades, many supply chains have become linear global chains, stretched to their limit in pursuit of efficient, mass production with low-cost countries, just-in-time inventory and limited inherent resilience. These models were geared towards growing…

Gaming theorist Tom Chatfield spends his time analyzing games; what we want from them, what we get from them, and how individuals might use their hard-wired desire for a gamer’s reward to change the way they learn. In this fascinating TED-Talk, Chatfield draws our attention to how games are meticulously designed to issue players with…

This article is provided courtesy of theleanmag, a content partner of the Operational Excellence Society. What I like most about “Lean” or Kaizen is that when you apply it in the correct way and in the way it usually was designed to be implemented, you can make people’s work easier and less stressful. To me that…

CONTENT PARTNER CONTRIBUTION As seen in the Jun-2015 edition of the Lean Management Journal Continuous Improvement (CI) is a well-established concept within organisations. Many have developed elaborate CI strategies and transformation programmes. However, in our opinion, there is a fundamental problem that advocates of CI need to address. How successful have we been as a…

Precautionism; The quest for resilience involves reaching for facts, friends and fortification When covid-19 led to a scramble for face masks, Lloyd Armbrust saw America’s shortage as “a really dumb problem to have”. But after his company’s first face mask came off the production line in Austin, Texas, he faced problems of his own. A…

HBR attempts to equate the firing process with a most appropriate metaphor: A no-fault divorce. This insert means that as painful as divorce may be at the time, it allows two people to correct a mistake and move on to a more satisfying future. And handled well, termination works the same way. Here’s how to do…