The Outliers Inn; Business Process Tangles
Welcome to Episode 28 of the Outliers Inn: Business Process Tangles
Join Ben and Joe with their special guest Brian Hunt as they discuss business process tangles and how to un-tangle them.

Welcome to Episode 28 of the Outliers Inn: Business Process Tangles
Join Ben and Joe with their special guest Brian Hunt as they discuss business process tangles and how to un-tangle them.

As artificial intelligence informs more decisions, companies’ AI systems must be understood by users and those affected by AI use. Actions in two areas can maximize AI’s benefits and minimize risk. Businesses increasingly rely on artificial intelligence (AI) systems to make decisions that can significantly affect individual rights, human safety, and critical business operations. But…

In this episode, I interview Peter Evans, Continuous Improvement Director for Lego Group. I have known Peter for a couple of years. And we seem to keep running into one another at Operational Excellence conferences – which are the circumstances of our first meeting. I have always found Peter to be an affable gentleman and…

Being burned Being burned out hurts. When you burn out at work, you feel diminished, like a part of yourself has gone into hiding. Challenges that were formerly manageable feel insurmountable. It’s the opposite end of the spectrum from engagement. The engaged employee is energized, involved, and high-performing; the burned-out employee is exhausted, cynical, and…

Turns out, Europe’s failure to encourage ambitious entrepreneurs is growing ever more as an additional growth crisis to the already pressing general economic euro crisis. The Economist means that in a country with a culture that’s deeply inhospitable to entrepreneurs, wanting to grow a start-up into a behemoth is quite as counter-cultural as piercings and performance…

In this episode if “The Outliers Inn“, JP, Mule, and Guests talk about their goals for 2022… But first, there has to be a little more venting of the spleen by JP as he shares the absurdity that is the theater of COVID response by his experience at the Frankfurt Christmas Market (which was at…

Headline: “Business Metrics Gone Awry: The Dark Side of Relying Solely on KPIs” Subheading: “Corporate Missteps Highlight the Pitfalls of Blindly Chasing Key Performance Indicators” We read about it all the time; in a shocking turn of events, the business world is abuzz with meteoric fall of some company and its CEO, its CFO, or…