Cover Story: The road to achieving operational excellence

Cover Story: The road to achieving operational excellence

Operational excellence (OpEx) is an approach to business management which emphasises continuous improvement across all aspects of a business, within all its processes, by creating a culture where management and employees are invested in business outcomes and empowered to implement change. It allows organisations to reach higher levels of service and product delivery through better…

Monthly Newsletter

Operational Excellence by Design eNewsletter – October 2023

Operational Excellence By DesignTM 2023 October         Monthly Musing Connecting With Us Founder’s Corner – Joseph Paris Safety comes third… At a conference, a speaker was sharing about his company and their values. The last value listed was “Safety” to which he stated; “And at ACME Company, safety comes first.”  I asked;…

State of Readiness | Ben Guttmann; Author of “Simply Put”

State of Readiness | Ben Guttmann; Author of “Simply Put”

Hello and welcome to another edition of State of Readiness. I am your host, Joseph Paris.My guest today is Ben Guttmann, Author of “Simply Put; Why Clear Messages Win―and How to Design Them.” We start the conversation going back to high school where Ben was fortunate enough to have attended a high school that had…

Safety Comes Third: A Contrarian Approach to Prioritizing Workplace Values

Safety Comes Third: A Contrarian Approach to Prioritizing Workplace Values

Several years ago I was at an Operational Excellence Conference here in Frankfurt.  As with most talks, the speaker started by introducing the company he worked for and what it did.  He then proceeded to list the companies values, of which there were five or so. The last value on the list was “Safety” to…