They are dumb

They are dumb

I had a project where I was hired to try to help turn a company around.  The challenges faced existed across the entirety of the company.  In fact, there was no function of the company that was operating at an acceptable level.  This company was very sick. The owner of the company and I made…

State of Readiness: David Mackey; Senior Manager, AbbVie

State of Readiness: David Mackey; Senior Manager, AbbVie

I invite David Mackey is a senior manager at AbbVie presently responsible for the implementation of the SAP “procure to pay” processes at AbbVie. Previously, he was the Director of Operational Excellence at Pharmacyclics (a subsidiary of AbbVie). In addition to AbbVie, he has had senior leadership roles at Genentech and Roche. We start the…

Ransomware Attacks Are Spiking. Is Your Company Prepared?

Ransomware Attacks Are Spiking. Is Your Company Prepared?

Summary.    Summary: These are unprecedented times in the world of cybersecurity, with ransomware attacks up 150% in 2020 and growing even faster in 2021. Most audit committees and senior management who have to make decisions around cyberattack say they never imagined they’d be in a discussion on whether and how much ransom to pay to…

On building a plane while flying it

On building a plane while flying it

“Building a plane while flying it” or some variation has been used to describe situations in education (2011), education (2016). education (2017), health care, medicine, ride-hailing startups, business strategy, even fluffier business stories, and…this. And long before earning broad criticism for its use in tech, the phrase was vividly illustrated in an ad for Electronic Data Systems (EDS) that has since been appropriated for all…

Return as a muscle: How lessons from COVID-19 can shape a robust operating model for hybrid and beyond

Return as a muscle: How lessons from COVID-19 can shape a robust operating model for hybrid and beyond

New research shows how resilient organizations thrived through the pandemic. Here’s how to use those lessons to craft a better approach to how work gets done across time (real and asynchronous) and space (digital and physical). In May 2020, we published an article arguing that the return to the workplace was a new muscle that organizations…