The collected Body Of Knowledge of the Operational Excellence Society.
Something is seriously wrong… The healthcare industry as a whole in the United States is corrupt, dysfunctional, ineffective, and inefficient. And regardless of “party affiliation”, everyone appears to share this opinion. The only real disagreement (and a heated disagreement at that) is what should be done about it, and whether what has been done to…
First off, a definition is due here. What is a Mittelstand? In short, it is an expression of a state of mind and a specific attitude. As per the Economist, The Mittelstand has become an ambition in the face of the euro crisis eating away at the confidence and success of France’s big national champions. And, emulating…
The Big Idea How can executives (or anyone) use what we know about process improvement to make their lives better — as well as improve the lives of everyone with whom they interact? Todd Pearson’s productivity transformation in his home, personal and work life is one in a series of Living Lean vignettes describing the…
Legends from medieval times often mentioned the evil dragon – a fearsome creature with destructive power and the tendency to do harm to people that it comes across; that guarded the entrance to a treasure laden palace, a symbol for the ultimate achievement in life. The hero of the legend had to battle his way…
Modern politics are currently faced with the challenge of mitigating inequality without damaging economic growth and subsequently the world economy. However, in the majority of the emerging world, leaders would rather bury their heads in the sand when it comes to the issue of inequality. Why is this? Because at the heart of this subject…
ByTED
Margaret Heffernan, the former CEO of 5 companies, spends her time investigating the common human thought patterns of conflict avoidance and selective blindness that all too often result in an organization’s downfall. In this highly relevant TED talk, Heffernan highlights the fact that while many people do their best to avoid conflict, respectful and thoughtful…
