Body of Knowledge

Case in Point: Avoiding Martial-arts Moves by ‘pulling the Andon cord’

The Big Idea How can executives (or any of us, for that matter) use what we know about process improvement to engage and motivate the people in our lives? Which touch points for intervention are most effective? How can we measure success? Rachel’s approach to identifying defects in the way her family operates and harnessing…

Body of Knowledge

Case in Point: How Process Improvement Principles Can Save Time in Your Day

The Big Idea  How can executives (or anyone) use what we know about process improvement to make their lives better — as well as improve the lives of everyone with whom they interact? Todd Pearson’s productivity transformation in his home, personal and work life is one in a series of Living Lean vignettes describing the…