Case in Point: Avoiding Martial-arts Moves by ‘pulling the Andon cord’

The Big Idea How can executives (or any of us, for that matter) use what we know about process improvement to engage and motivate the people in our lives? Which touch points for intervention are most effective? How can we measure success? Rachel’s approach to identifying defects in the way her family operates and harnessing…

In Ohio, the Fog Begins to Lift Over the Utica Shale

In Ohio, the Fog Begins to Lift Over the Utica Shale

Gulfport Energy Shares fell rapidly last spring. That is until the oil and gas producer admitted to having begun drilling its initial 3 wells in the Utica shale formation in Ohio. Since that day, the firm’s value has doubled and continues to grow. Energy producers in the Ohio have likened the Utica to the giant…

Amazon, Overstock Lose Challenge to N.Y. Web Sales Tax

Amazon, Overstock Lose Challenge to N.Y. Web Sales Tax

In what will no doubt go down as battles for the books, Amazon.com and Overstock.com have officially lost their separate cases against New York State, in which they argued that New York’s Internet sales tax law was unconstitutional. The companies, based in Seattle and Salt Lake City respectively, took New York State’s Depart of Taxation…

Free Exchange: Where Did Everyone Go?

Free Exchange: Where Did Everyone Go?

The idea that America’s growth potential is no longer what it used to be is old news to many. A number of economists believe that the economic crisis itself sabotaged future economic opportunities by denying startups and other companies on the forefront of innovation of financing and staff. However, Mr Obama’s council pose an alternative…

Business Rule #1: The customers have a choice … Make sure they pick you!

Business Rule #1: The customers have a choice … Make sure they pick you!

For every company, it’s a jungle out there… Every day, every moment, you are either the hunter or the hunted. The strong and the skilled survive while the weak get cut from the herd to be killed and eaten – or just fall back and left to die. And the pace gets quicker each and…