In recent years the supply chain of today has met with unprecedented levels of disruption, from an inexorable and exponential rise in consumer demand, fuel shortages, to a global pandemic. Thankfully, we seem to be emerging out of the latter, yet still, such factors have caused the supply chain to grow ever-increasingly more complex. And, of course, this is felt most keenly within the transportation and logistics sectors.
This has necessitated the need for the industry to adapt, to find the most efficient ways for importers, manufacturers, and distributors alike to get goods into the hands of consumers. Followingly, fleet managers are being burdened with added responsibilities which they are expected to handle effortlessly. Each plays an integral role, and each is facing a high level of pressure due to surging competition.
In order to stay in business, an awareness of how transportation and logistics are reshaping is essential. This includes approaches to both technology and organisational management, namely, what the future holds. It’s for this reason that we’ve compiled our list of trends to look out for in 2023, so that those firms concerned can capitalise on developing transformations and, therefore, retain relevant strategies within this interconnected landscape.
1. Omnichannel Fulfilment
Omnichannel fulfilment, or omnichannel distribution isn’t exactly a new trend, although it is certainly one worth reiterating because of its increasing prevalence. It refers to customers being given the ability, by companies, to purchase and receive their orders from multiple seamlessly integrated sales channels. For example, how Apple offers both an online, app-based, and brick-and-mortar retail experience for their customers.
One obvious consequence is that omnichannel shipping works to grow businesses’ consumer base, it’s a matter of market real-estate. However, it likewise means that several places take on inventory shipments that are supplied from one single location or supplier. In this way it optimises operational efficiency by reducing involved costs and improving transit courier times, ultimately ensuring that consumers get a good service from all stages of the purchasing process. It is this last point which makes omnichannel fulfilment an inevitable reality for successful logistics and transportation companies, i.e., customers having high-quality expectations for the convenience standards of retail outlets. Fundamentally, the responsibility falls onto fleet managers and their involvement within the supply chain.