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Small Teams, Big Results
Small teams in large corporations can ‘out small’ today’s successful smaller players, and win big. Smaller competitors to today’s largest corporations are consistently winning in customer satisfaction ratings without the so-called economies of scale associated with large (frequently out-sourced) customer care centers. For the largest companies in some key sectors – such as telecommunications, technology, andfinancial services – there is the potential…

The Outliers Inn; How I spent my COVID-19 Vacation
Topic: With everyone in the world being locked-down, bored rigid with nothing much better to do and in desperate need of speaking with someone other than their significant other or dog, it’s a full-house at The Outliers Inn with guests who hail from the States, the UK, Germany, and Iceland being represented. The episode is long,…

On the Origin of Specie
While the function of money is obvious, it’s origins are anything but. The known use of money dates back millions of years. Various currencies have evolved over this time, from electrum coins in Turkey to paper in China and Cocoa in Central America. But how did these agreements of currency come about? Experts state that…

Growing a Business Successfully Requires a Look in the Mirror
Achieving sustainable growth in any business can often be challenging. A recent study of growth, published in the Harvard Business Review, of 10,897 publicly held companies over a 43-year period showed only the upper quartile of firms achieved an inflation-adjusted growth of 11.8 % per annum. Of the top quartile of firms, only 15% were…

How Much Time Does It Take To Complete a Lean Transformation?
This article courtesy of theleanmag, a content partner of the Operational Excellence Society. Ah, so before you get started your first question is “when will we be done?” Seriously, that’s how you think? If it is then my advice is don’t even start. You obviously don’t understand what the term “lean” means so all you…

How Apple built a chip Powerhouse
Steve Jobs long believed Apple should own the technologies inside its products rather than rely on mashups of components from other chip makers, including Samsung, Intel and Imagination Technologies. In 2008, the company made a small but significant step in that direction by acquiring boutique chip maker P.A. Semi. Two years later, Jobs unveiled the iPad….


