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Continuous Improvement: A Fighter Pilot’s Culture of Performance
Companies of any size can reap the rewards of a fighter pilotās Culture of Performance by driving a culture focused on performance and execution. A rapidly changing environment isn’t a phenomenon that only fighter pilots face.Ā Increasing health, energy, and education costs combined with increasing global competition, developing a strong Culture of Performance is essential…

Do Managers and Leaders Really Do Different Things?
ByHBR.org
Generally, business people and theorists tend to draw distinctions between management and leadership. The respective definitions are put forth as follows: āManagers do things right, while leaders do the right thingā. Though many of us tend to abide by this difference between the two terms, the question now arises: Is this conundrum in fact real? In other…

What makes people flourish?
This articleĀ is provided courtesy ofĀ CERM Risk Insights, a content partner of the Operational Excellence Society. What does it mean to live a good life? For centuries, philosophers, scientists and people of different cultures have tried to answer this question. Each tradition has a different take, but all agree: The good life is more than just…
Optimized Document Business Processing
INTRODUCTION Most organizations receive and send documents in order to communicate with their internal and external customers. In this context, documents can be any and all pieces of formal information sent through any media. It can be traditional paper, email, SMS messages, or an XML file. All these types of documents are created within a…
How to Deliver the Full Potential of a Lean Six Sigma Initiative
As Operational Excellence professionals, we are all dedicated to eliminating waste from the processes we aim at improving. Yet, are we eliminating 100% of our own wastes? Are we leveraging the full benefits of what we are doing? Are we, ourselves, guilty of the 8thwaste (I mean waste of opportunity) as we are not always…

Creative problem-solving in the face of extreme limits
ByTED
Innovation strategist Navi Radjou helps businesses with limited resources discover unexpected problem-solving skills, by drawing inspiration from frugal innovators in emerging markets. The practice of frugal innovation, also known as “Jugaal”, has now caught on globally insofar as helping businesses get spectacular value from limited resources. In this inspiring TED talk, Radjou furthermore shares three principles for how we…


