How can risk foresight lead to AI insight?

EY poses the relevant question in this thought-provoking article: When it can take only one mistake — or a perception of a mistake — for a user to stop trusting AI, how can you earn and sustain user trust? For every challenge in business is an opportunity for AI, however, organizations are holding back in leveraging these opportunities because of mistrust in AI — and so, being cautiously selective in where it is used. Rightly so, or not?

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