At a recent strategy meeting with the leaders of a Fortune-500 company, the word “culture” came up almost 30 times in just 1.5 hours. As most business leaders believe, a strong organizational culture is crucial to success, yet culture tends to feel like some magical force that can’t be controlled. As such, most executives manage it using pure intuition. By answering just three questions, HBR attempts to help transform company culture from an invisible force to a science.
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