Operational Excellence – A Personal Case Study

Operational Excellence – A Personal Case Study

I write often about Operational Excellence.  How we live in a world of Volatility, Uncertainty, Complexity and Ambiguity (VUCA).  How time is the enemy of the 21st century company and that the organization that knows and trusts its capabilities (and also where they are lacking) is better prepared to synthesize decisions from imperfect data –…

Game Theory challenge: Can you predict human behavior?

Game Theory challenge: Can you predict human behavior?

Given a range of integers from 0 to 100, what would the whole number closest to 2/3 of the average of all numbers guessed be? For example, if the average of all guesses is 60, the correct guess will be 40. The game is played under conditions known to game theorists as “common knowledge:” every…

The Human skills we need in an Unpredictable World

The Human skills we need in an Unpredictable World

The more we rely on technology to make us efficient, the fewer skills we have to confront the unexpected, says writer and entrepreneur Margaret Heffernan. She shares why we need less tech and more messy human skills — imagination, humility, bravery — to solve problems in business, government and life in an unpredictable age. “We…

The Outliers Inn; Leftovers, obvious problems, and frustrations

The Outliers Inn; Leftovers, obvious problems, and frustrations

Topic: Business Owners get the leftovers and – unrelated – how it sucks to get old and looking for a job. The issue has been settled.  The Outliers Inn will no longer take reservations, but rely solely on walk-ins.  From this day forth, we will rely on the eccentricity of our audience and their eclectic interests,…