Emotional intelligence (EI) is most often defined as the ability to perceive, use, understand, manage, and handle emotions. People with high emotional intelligence can recognize their own emotions and those of others, use emotional information to guide thinking and behavior, discern between different feelings and label them appropriately, and adjust emotions to adapt to environments
Simon Sinek had penned a best-selling book on team-building and given a TED Talk when he discovered the secret of leadership as being empathy – that now governs his philosophy. Empathy—the ability to recognize and share other people’s feelings—is the most important instrument in a leader’s toolbox, Sinek believes. Based on a few lessons to be…
Empathy is defined as the ability to understand and share the feelings of another person. It is all the more considered an important skill that most of us use in our daily lives as we navigate our relationship to the world and people around us, and is taken to be a critical piece of emotional…
ByHBR.org
According to the author here, studies on organizational change show that leaders across the board agree: if you want to lead a successful transformation, communicating empathetically is critical. But the truth is that most leaders don’t actually know how to do it. It means to say that if you’re a company leader hoping to undertake…
The Economist poses the question: Does it matter that the labour market is so sex-segregated? To formulate an answer, it shares statistics that reveal how every year, a few women become the first of their sex to hold a particular job – and that that is in fact, currently, no longer the case. This article examines…
Your most valuable business asset may not be the raw materials, cash reserves, or even the technology found within your company. It’s the knowledge of the people on your team. Yet a good number of executives overlook the value of this collective knowledge, commonly called Intellectual Capital. Case in point: Several years ago, I attended…
ByDeloitte
With changing health care reimbursement models, growing consumer demand, and advances in digital technologies, virtual care is a must-have for health systems. But how can hospitals and health systems gain physician buy-in? Deloitte means that it might be easier than you thought… Read more
