Emotional intelligence (EI) is most often defined as the ability to perceive, use, understand, manage, and handle emotions. People with high emotional intelligence can recognize their own emotions and those of others, use emotional information to guide thinking and behavior, discern between different feelings and label them appropriately, and adjust emotions to adapt to environments
Leaders love to announce record earnings and awards, but most are loath to share bad news. You may be tempted to ask subordinates to deliver negative information, but as venture capitalist Michael Dearing has said, “There is a difference between what you do and how you do it.” In late March, electric scooter company Bird…
For students in school, it’s graduation time. Many young students are graduating from one grade to the next and still others are graduating from their high school and taking the next big step on their life’s journey into adulthood. Of these, some will go directly into the job market; some will join the armed services;…
Topic: With everyone in the world being locked-down, bored rigid with nothing much better to do and in desperate need of speaking with someone other than their significant other or dog, it’s a full-house at The Outliers Inn with guests who hail from the States, the UK, Germany, and Iceland being represented. The episode is long,…
I took a break from writing in August so that I could develop and refine a new Masterclass and Workshop for Emotional Intelligence (sometimes referred to as EQ). Among the reference books that I used was “The Emotional Intelligence Quick Book“. Written by Travis Bradberry and Jean Greaves, it was one of the first books…
There are good reasons that experts like Daniel Goleman have hailed empathy as a core competency of good leadership. Empathy increases life satisfaction, emotional intelligence and self-esteem. People with high empathy have larger and more fulfilling social networks, are more social themselves, volunteer more readily, donate more to charity and are more likely to help…
Simon Sinek had penned a best-selling book on team-building and given a TED Talk when he discovered the secret of leadership as being empathy – that now governs his philosophy. Empathy—the ability to recognize and share other people’s feelings—is the most important instrument in a leader’s toolbox, Sinek believes. Based on a few lessons to be…
