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Weighing in on Healthcare
I have refrained from discussing Healthcare in my articles because the topic is so politically polarized. If I say that I am “for” healthcare reform, I am labeled a “socialist” (or worse) who is against free-markets – and if I say that I am against healthcare reform, then I am a heartless free-market capitalist. I wonder,…

Considering Only a Single Perspective Limits Your Point of View to One
We all look at the world from one perspective – our own. The perspectives we hold are born out of the circumstances of our upbringing and further developed by the experiences we gain during our lives. As such, one would expect that the perspective of some who have experienced much in their lives will be wider than…

Eulogy of a Continuous Improvement Program
When you were born, everyone could see the twinkle in your eyes for the fire and passion you held. As you grew, you became inspired by the reported accomplishments of others; and consumed with great enthusiasm and dedication every bit of knowledge that was at your disposal. You had the good fortune of being influenced…

The Outliers Inn; Operational Excellence in Government – an impossible dream?
Welcome to Episode 8 of the Outliers Inn podcast – Operational excellence in Government – an impossible dream? Topic: Despite Benjamin’s protestations, the pair and their illustrious guests are brought down by the challenges of operational excellence in Government. Ed Straw, former PwC partner, think tank and national relationship counselling organisation board member, and author of Stand…

OODA and Agility; Reaching a Conclusion Faster
Since the beginning of recorded history, great leaders of engagements have known two things; 1) Time is the enemy with speed and decisiveness in making a decision being an advantage and 2) there is no such thing as the perfect plan. Therefore the ability to adapt as circumstances unfold is critical to success. Sun Tzu,…

The Employee Vs. the Organization
Sounds like some sort of a media driven grudge match between two heavyweight prize fighters? It is – based in large measure on my own challenging experience working for 15 companies over the course of 30 years – but as an HR Director, I’m also telling this story from thousands of varying perspectives, through the eyes…

