Lessons Learned from Mount Stupid
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Gastronomically Around the World in 80 Days
One of my colleagues wonders why I don’t eat – I often go until late in the afternoon until I take my first bite of the day. My simple response is that I don’t like to eat. I don’t enjoy eating for nourishment. But I do enjoy dining and the entire dining experience. I refuse…
Lean Management Journal Reviews Operational Excellence Society Launch
“Review of Operational Excellence Society Launch” – Published in Lean Management Journal in January 2012. “It is very easy to like Joseph Paris, and not just because he is a great entertainer“… Download PDF
Communication: I say Tomato, You say Pomodoro
Communication. We talk about how important it is. How critical it is to have in any endeavor in order to move the ball down the field and, ultimately, for success. Yet in almost every instance where there is failure, we can almost always trace back to one of the root-causes for the failure being a…
Know what? So what…
There was a recent post in the Operational Excellence Group that I own on LinkedIn. The post was about the National Aeronautics and Space Administration’s (NASA) Lean Six Sigma program and the benefits that were realized. The person who created the post was rather excited that the program had saved NASA $1.3 million. Reading this…
Establishing Kill Chains in Business Operations
In my book, “State of Readiness” is a brief discussion on “Effects Chains” (pgs 271-277); which is really a re-branding (for purposes of sensibilities) of “kill chains” that I borrowed from military parlance and adapted to business. In the context of the military, a kill chain refers to a series of stages or steps that…
Don’t Be Arrogant; You Need Your Customers More Than They Need You.
Like many consultants, I travel quite a bit and spend a fair bit of time at airports as a result. And since I live in Germany and my clients are (mostly) in Europe and in the States, my most popular route (once a month on average) is flying United Airlines between Frankfurt (FRA) and Newark…
