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Applying Lean Six Sigma Methods to Litigation Practice
-A growing number of law departments and law firms are exploring Lean Six Sigma and similar methodologies to continuously improve…
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The Human skills we need in an Unpredictable World
-The more we rely on technology to make us efficient, the fewer skills we have to confront the unexpected, says…
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Getting personal about change
-This article means a surefire way to shoot yourself in the foot when you’re leading a large-scale change effort, is…
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Whatever happened to Six Sigma?
-GE adopted Six Sigma from Motorola in 1995, and under Jack Welch it became corporate religion. But as GE began…
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Emotional Intelligence Materials
-I took a break from writing in August so that I could develop and refine a new Masterclass and Workshop…
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The Dangers of Being an Empathetic Leader
-There are good reasons that experts like Daniel Goleman have hailed empathy as a core competency of good leadership. Empathy…
