The collected Body Of Knowledge of the Operational Excellence Society.
As we get older, it’s interesting what we recall from our youth and the impact it had upon us – even if we didn’t know it at the time. For me, I was blessed with having several teachers who supported me and influenced me a great deal; those that left a positive and indelible mark…
Topic: In this episode of The Outliers Inn, we try something new – having a “theme” for the show. As we approach the end of another year in time and space, we (ought to) become reflective of things said and done, failures and successes, fulfillments and hopes yet to fulfill themselves. Like the Irish man who…
ByEY
EY poses the relevant question in this thought-provoking article: When it can take only one mistake — or a perception of a mistake — for a user to stop trusting AI, how can you earn and sustain user trust? For every challenge in business is an opportunity for AI, however, organizations are holding back in…
McKinsey puts it simple in this article, by stating that the ability to develop, deliver, and scale new products, services, processes, and business models rapidly is a muscle that virtually every organization needs to strengthen. Their latest research highlights a growing performance gap separating innovation “winners” from companies that merely muddle along, with the intent…
Topic: JP shares his challenges with a recent move of premises. Many of the frustrations involve the discarding of waste in Germany; the myriad of bins and methods of discarding and the confusions that go with their use is but one of the challenges. The biggest challenge, besides JP holding the opinion that his landlords were assholes…
ByTED
As a “corporate suit” (his words) and former VP of sustainability at McDonald’s, Bob Langert works with companies and their strongest critics to find solutions that are good for both business and society. In this actionable talk, he shares stories from the decades-long transition into corporate sustainability at McDonald’s — including his work with unlikely…
