All the Ways Hiring Algorithms Can Introduce Bias
Thought Food

All the Ways Hiring Algorithms Can Introduce Bias

In today’s age, the question comes to fore: Do hiring algorithms prevent bias, or amplify it? This fundamental question has emerged as a point of tension between the technology’s proponents and its skeptics, but arriving at the answer is more complicated than it appears. HBR means that hiring is rarely a single decision, but rather…

Using Algorithms to Understand the Biases in Your Organization
Thought Food

Using Algorithms to Understand the Biases in Your Organization

Algorithms have taken a lot of heat recently for producing biased decisions. People are outraged over a recruiting algorithm Amazon developed that overlooked female job applicants. Likewise, they are outraged over predictive policing and predictive sentencing that disproportionately penalize people of color. Importantly, race and gender were not included as inputs into any of these algorithms. Should we be outraged…

The Secret to Leading Organizational Change Is Empathy
Thought Food

The Secret to Leading Organizational Change Is Empathy

According to the author here, studies on organizational change show that leaders across the board agree: if you want to lead a successful transformation, communicating empathetically is critical. But the truth is that most leaders don’t actually know how to do it. It means to say that if you’re a company leader hoping to undertake…

How to Know If Someone Is Ready to Be a Manager
Thought Food

How to Know If Someone Is Ready to Be a Manager

It cannot be understated nor argued against that when you’re hiring a new manager, the stakes are real high – meaning – you need someone who can effectively lead people, manage a budget, liaise with upper management and the whole lot, at simultaneously. Important to know thus, is what to do in the case that…

Creating a Culture of Continuous Improvement
Thought Food

Creating a Culture of Continuous Improvement

HBR means that a number of health systems have scored impressive gains in improving outcomes and patient satisfaction and lower costs by applying the Toyota Production System (TPS) to redesign “lean” clinical and administrative processes, eliminating waste and boosting quality. But in all too many cases, when the leader who championed TPS left his or her organization,…