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Several years ago, I discovered that one of the technology partners of my firm had a nickname for me – it is “CJ”. For the life of me, I could not figure-out how they came-up with that as a nickname. I mean, my brother’s name is Christopher John – so that would actually make some sense. But he…

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Those of you who read my articles and follow my missives on social media know that I more often write of the “soft-side” – the “human endeavor” – of Operational Excellence, rather than the forensic details of the tools (including those of Lean Six-Sigma and the like). I do this mostly because I feel that…
Managing Construction Risk Through Pre-Operational Planning
Discrepancies in performance, losses or incidents happen, but are they accidents? Has the organization really stopped to analyze why projects or processes are experiencing disruptions, inefficiencies, accidents, and losses? Why are workers not meeting expectations or getting hurt in spite of standards, programs, policies, procedures, training, and possibly everyone’s best efforts? How can the situation…

