Harvard Business Review

How Systems Engineering Can Help Fix Health Care

Intensive care physician Peter Pronovost and chief engineers Alan Ravitz and Conrad Grant, contrasts the way we build hospitals to the approcah taken by an aircraft manufacturer upon deciding to create a new model. Where the former typically happens in a piecemeal, patchwork approach, the latter doesn’t ask pilots and crew to identify the best cabin, wings, jet engines, and other parts, to then put all the pieces together. This article means to demonstrate how the approach taken by institutions results in a constellation of technologies that rarely connect – and this approach ultimately leads to the detriment of patient safety, quality, and value. It means to convince that a new approach is called for – one that puts the needs of patients and clinicians first. Read more to see how the approach taken by systems engineering can help fix health care…

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