The need for both KPIs and OKRs

The need for both KPIs and OKRs

Headline: “Business Metrics Gone Awry: The Dark Side of Relying Solely on KPIs” Subheading: “Corporate Missteps Highlight the Pitfalls of Blindly Chasing Key Performance Indicators” We read about it all the time; in a shocking turn of events, the business world is abuzz with meteoric fall of some company and its CEO, its CFO, or…

Establishing Kill Chains in Business Operations

Establishing Kill Chains in Business Operations

In my book, “State of Readiness” is a brief discussion on “Effects Chains” (pgs 271-277); which is really a re-branding (for purposes of sensibilities) of “kill chains” that I borrowed from military parlance and adapted to business. In the context of the military, a kill chain refers to a series of stages or steps that…

Is your Lean Office at risk?

Is your Lean Office at risk?

This article is provided courtesy of theleanmag, a content partner of the Operational Excellence Society. As I engage with both executive teams and board members around the country, I’ve come to gain a depth of understanding of the challenges faced within the machinery of healthcare organizations operating system. Exacerbated by the great resignation and silent quitting…

A risk management playbook for improving organizational resilience

A risk management playbook for improving organizational resilience

Why It Matters. MIT Sloan experts offer a systematic approach to organizational resilience that can help leaders manage risk and rebound rapidly when catastrophic events strike. Consider the recent system failures at Southwest Airlines that put the brakes on holiday travel. Or the Deepwater Horizon oil spill or the Norfolk Southern freight train derailment, both of which rapidly became…

State of Readiness | Alan Cruce; NASA Research Pilot – SOFIA

State of Readiness | Alan Cruce; NASA Research Pilot – SOFIA

In this conversation, Alan shares his life’s journey as a pilot. From earning his pilot’s license before most people earn their driver’s license all the way to becoming a research pilot for NASA and it’s SOFIA program. I met Alan while I was on assignment in Denver. He and his team from NASA were also…

AI(ArtificialIntelligence)

Artificial Intelligence and Continuous Improvement

Artificial Intelligence (AI) has the potential to significantly impact the field of continuous improvement by providing organizations with new tools and techniques to identify and eliminate waste and improve performance.  Some ways that AI can be used in continuous improvement include: It is worth mentioning that AI is not a silver bullet, the success of…