Executive Presence: What is It & How to Get It

In the opening scene of the legendary film Casablanca, an employee walks intently through the casino with a piece of paper in hand. The employee arrives at a table and reaches across to hand the paper to an unseen recipient. All the viewer can see is the recipient writing his signature authorizing a payment of 1,000…

Management Commitment

Management Commitment

BACKGROUND After having worked with cultural change initiatives for nearly 40 years, there is one rule I can state with certainty.  The level of cultural change attained will be directly proportional to the level of management commitment applied.  With a serious commitment from the top management, success is possible; without this commitment, failure is guaranteed. The conversion…

eMail: Can’t Live With It, Can’t Live Without It…

eMail: Can’t Live With It, Can’t Live Without It…

Is email out of control in your organization? Are you frustrated that your employees seem to be constantly ‘using email’ and not focusing on the important issues?  At the same time, do you feel that the issue is not strategic enough to warrant your detailed attention – that it can’t be a top management concern? The…

Mission Accomplished…

Mission Accomplished…

A few weeks ago, I had the opportunity to moderate a panel discussion on “Operational Improvement and the Potential that can be Realized” at the Association for Corporate Growth’s (2nd Annual Manufacturing & Logistics Conference” at the Westchester Country Club The conference kicked-off with a keynote address from Matt “Boom” Daniel, the owner of Business Battlefield,…

Failure Is the Highway to Success: Getting It Right

Failure Is the Highway to Success: Getting It Right

Many times, regardless of how well we plan, some things just fail. Maybe it’s a webinar or a meeting presentation that was well prepared for, but suffered technical difficulty; maybe a savings plan losing nearly half of its value in today’s recession. These challenging situations define our days, but our responses to them determine our…